The annual "Double Eleven" Festival is about to kick off. While participating in the "feast" of shopping, consumers must also beware of all kinds of hidden "traps". In order to comprehensively and objectively reflect the integrity of e-commerce during the "Double Eleven" online shopping festival, China Credit magazine, a China reform newspaper, today released the "Double Eleven" Early Warning Report on Credit Risk in E-commerce (2018) (hereinafter referred to as the "Early Warning Report"). Based on the comprehensive consideration of the internal and external environment of the industry, the new problems and new trends that have emerged in the past year, and the analysis of the results of the questionnaire survey on online shopping of "Double Eleven", the Early Warning Report summarizes ten credit risks that consumers should guard against, five credit risks that businesses should guard against, and five trends that government departments need to pay attention to.

As an important node for consumers in China to conduct centralized online shopping, "Double Eleven" has become an important window to observe the credit construction in the field of e-commerce in China. Under the guidance of the National Development and Reform Commission, China Credit, a reform newspaper in China, has published an Early Warning Report for three consecutive years since 2016, which objectively sorts out and accurately judges all kinds of credit risks that may occur in the Double Eleven from the perspective of a third party, and puts forward relevant early warnings and feasible preventive measures, aiming at providing friendly reminders for consumers to shop online and providing necessary reference for relevant departments and e-commerce platforms to do a good job in risk prevention.

The "Early Warning Report" pointed out that at present, all localities and departments have continuously strengthened credit supervision, the awareness of service and supervision of major e-commerce platforms has been continuously improved, consumers’ awareness of credit risk has been significantly enhanced, and the online shopping environment has improved greatly compared with previous years. For example, breakthroughs have been made in the legalization and standardization of credit construction in the field of e-commerce; The awareness of mutual cooperation among various departments has been enhanced, and the joint efforts of governance have taken shape; The pace of credit construction in various regions has been accelerated, and the space for counterfeiting and all kinds of illegal business has been further reduced; The self-discipline awareness of the e-commerce platform has been enhanced and the credit environment has been further optimized.

According to the Early Warning Report, the top ten credit risks that consumers should guard against include the promotion risk of false profits, the risk of "mixed sales" of "online celebrity" products, the risk of "targeted sales" in the community, the risk of online shopping "second-generation" leaks, the risk of "fans" blindly following social platforms, the risk of impersonating e-commerce customer service fraud, the risk of "e-commerce exclusive supply", the risk of Haitao goods being fake and genuine, and some. The five major credit risks that businesses should guard against include: the limited operation risk stipulated by the "two-in-one" overlord, the rising price risk of logistics costs, the return risk of "seven days without reason", the positive and negative "violent" brush-off risk, and the "lack of bid" risk of rural e-commerce; The five major trends that the relevant government regulatory authorities need to pay attention to include the need to follow up relevant measures after the countries along the Belt and Road have become the "New World" of e-commerce, the hidden concerns of banks entering the "e-commerce loan", the imbalance of rural e-commerce business structure should be paid attention to, the problem that merchants’ promotional information disturbs people needs to be solved, and the development prospect of new e-commerce model remains to be seen.

In view of the above risks, according to the new situation of e-commerce credit risk this year, the Early Warning Report puts forward corresponding suggestions or preventive measures for government departments, consumers and businesses respectively. Among them, consumers should focus on "four understandings" and "four noes", that is, "know their own needs, so as not to be greedy", "know the rules of merchants, so as not to be confused", "know the trading procedures, so as not to be dizzy" and "know the ways to protect rights, so as not to be afraid"; Merchants should focus on "four more and four less", that is, "pay more attention to word of mouth and less attention to profit", "pay more attention to innovation and less blind imitation", "make more real profits and less sales promotion", "communicate more patiently and less complain and blame"; It is suggested that government departments should make "four further steps", namely, further promoting the effective implementation of the Electronic Commerce Law, further optimizing the market environment of fair competition, further strengthening the standardization of electronic commerce, and further "expanding the scope" of joint rewards and punishments, so as to make unscrupulous merchants afraid, unable and unwilling to break their promises. In addition, the annex of the Early Warning Report also collected "Ten Typical Cases of Trustworthiness" and "Ten Typical Cases of Breach of Trust" in the field of e-commerce.

It is reported that after the "Double Eleven" this year, China Credit magazine, a China reform newspaper, will also compile and publish the "2017" Double Eleven "online shopping comprehensive credit evaluation report, so please pay attention.

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"Double Eleven" Early Warning Report on Credit Risk in E-commerce
(2018)

Honesty is an important content of socialist core values, and social credit system is an important foundation of economic and social development, which is highly valued by the CPC Central Committee and the State Council. Not long ago, the National Information Center collected more than 27 million pieces of information directly related to social atmosphere from January 2017 to April 2018 on Internet, Weibo, WeChat and other major platforms, comprehensively analyzed the demands of the masses, and sorted out the "Top Ten Worries of Social Atmosphere", among which "lack of honesty and fraud are flying all over the sky" was the most annoying thing for the masses. The General Secretary of the Supreme Leader made important instructions on this, demanding to pay attention to the worries and troubles of the masses and do the work in a targeted manner.

As a new economic format and business form, e-commerce plays an increasingly prominent role in China’s economic development. According to the China E-commerce Report (2017) issued by the Ministry of Commerce, in 2017, China’s e-commerce transactions reached 29.16 trillion yuan, up 11.7% year-on-year, and the national online retail sales reached 7.18 trillion yuan, up 32.2% year-on-year. Among them, the online retail sales of physical goods was 5.48 trillion yuan, a year-on-year increase of 28%, accounting for 15% of the total retail sales of social consumer goods. The rapid development of e-commerce has played an important role in leading the digital economy, promoting deepening reform, promoting opening up, helping rural revitalization and promoting entrepreneurial innovation, and has become the most active and concentrated part of the digital economy. At the same time, the phenomenon of "lack of honesty and fraud flying all over the sky", which is the most annoying phenomenon of the masses in the social field, is also widespread in the virtual world, even more hidden and more difficult to prevent.

This year is the tenth year of the "Double Eleven" Shopping Festival, and the "Double Eleven" Shopping Carnival has become an important node for consumers in China to concentrate on online shopping and a veritable national shopping feast. "Double Eleven" not only shows the vigorous vitality of China’s economic development, but also makes hundreds of millions of consumers feel the convenience and beauty of life, which not only enhances consumers’ "happiness", but also injects new energy into China’s economic transformation and upgrading, and has become an important window to observe the credit construction in China’s e-commerce field.

Judging from the "Double Eleven" promotion activities carried out by major online shopping platforms in China, some network operators are suspected of price fraud, false propaganda, counterfeiting, unfair competition and other illegal acts, which are still refurbished and repeatedly banned. In order to comprehensively and objectively reflect the integrity of e-commerce during the "Double Eleven" online shopping festival, China Credit magazine, a China reform newspaper, has published the "Double Eleven" Early Warning Report on Credit Risk in the field of e-commerce every year since 2016, giving early warning tips on the honest operation of major e-commerce companies and the rational consumption of netizens, which has been widely praised by all sectors of society. This year, we continue to follow this topic, through in-depth research and extensive data collection, further analyze and judge the new development trend of e-commerce and credit risks, and put forward relevant early warning and feasible preventive measures for various credit risks that may occur on the eve of "Double Eleven", which is not only a friendly reminder for consumers to shop online, but also a necessary reference for relevant departments and e-commerce platforms to do a good job in risk prevention.

First, the situation of joint management continued to strengthen, and the online shopping environment highlighted a positive trend.

In recent years, under the strong leadership of the CPC Central Committee and the State Council, relevant parties have made concerted efforts to promote the construction of social credit system, the legal environment for credit construction in the field of e-commerce has been continuously improved, credit supervision has been continuously strengthened in various localities and departments, the awareness of service and supervision of major e-commerce platforms has been continuously improved, consumers’ awareness of credit risks has been significantly enhanced, and the online shopping environment has improved greatly compared with previous years.

(1) Breakthrough progress has been made in the legalization and standardization of credit construction in the field of e-commerce.On August 31st this year, the Fifth Session of the 13th the National People’s Congress Standing Committee (NPCSC) voted to pass the E-commerce Law, which will take effect on January 1st, 2019. The "Electronic Commerce Law" strengthens and implements the responsibilities of e-commerce platform operators from the legal level, and clearly stipulates that e-commerce platform operators shall bear corresponding responsibilities according to law for goods or services related to consumers’ lives and health, if they fail to fulfill their audit obligations for the qualifications of operators in the platform, or fail to fulfill their security obligations for consumers, thus causing damage to consumers. Binding the e-commerce platform with the seller’s tort liability is consistent with the review and management obligations entrusted to the e-commerce platform by law, adding an "equity insurance" to consumers’ online shopping. In addition, there are clear regulations on tying goods or services, deposit refund, "big data killing" and personal information protection that consumers have strongly reflected. The promulgation and implementation of this law will have a far-reaching impact on the development of e-commerce in China. In a certain sense, this year’s "Double Eleven" can be seen as a preview test before the official implementation of the "Electronic Commerce Law", and it is also an important window for relevant e-commerce platforms and merchants to adjust their business models and conduct self-inspection and self-discipline.

(2) The awareness of mutual cooperation among various departments has been enhanced, and the joint efforts of governance have taken shape.On May 14th this year, the National Development and Reform Commission, the Central Network Information Office, the Ministry of Industry and Information Technology and other eight departments jointly issued the "Notice on Strengthening the Special Governance of Dishonesty in E-commerce", demanding that the special governance of dishonesty in e-commerce be strengthened. The notice requires that illegal and untrustworthy behaviors in the field of e-commerce be severely cracked down. For the untrustworthy subjects listed in the "blacklist", such as making and selling fake goods, brushing letters and illegally collecting, abusing, leaking and reselling personal information, they should be standardized and ordered and rectified within a time limit according to the relevant regulations of the competent authorities of the industry. In June this year, the General Administration of Market Supervision, the National Development and Reform Commission, the Ministry of Industry and Information Technology and other 11 departments issued the Notice on Printing and Distributing the 2018 Network Market Supervision Special Action (Cyber Sword Action), and deployed all localities to jointly carry out the 2018 Network Market Supervision Special Action (Cyber Sword Action) from May to November. The notice puts forward that by carrying out the cyber sword action, we will focus on cracking down on illegal activities such as cyber infringement and counterfeiting, single-page speculation, false propaganda, false and illegal advertisements, and implementing platform responsibilities and standardizing format contracts, so as to better realize the full-process and full-chain accurate supervision of the online market, further curb the prominent illegal problems in the online market, improve the quality of online goods and services, improve the competitive order and consumption environment in the online market, and promote the construction of social credit system. In terms of joint punishment, the role of the blacklist system has been further highlighted. Since October 2017, the National Development and Reform Commission has issued four batches of blacklists for special governance of dishonesty in the field of e-commerce, involving a total of 1,092 enterprises.Including contract disputes involving the untrustworthy executors, enterprises infringing intellectual property rights, enterprises involved in pyramid schemes, and enterprises in which the untrustworthy executors are still engaged in online commodity trading and business activities.

(3) The pace of credit construction in various regions has been accelerated, and the space for counterfeiting and all kinds of illegal business has been further reduced.As we all know, local protectionism used to be a breeding ground for fake and shoddy products in many places in China. In recent years, with the deepening of the construction of social credit system, more and more regions have realized the important significance of "credit" to the local social image, and regarded it as an important starting point to promote the structural reform of supply and realize the economic transformation and development. More and more cities have also taken the initiative to apply to join the ranks of "demonstration cities for the construction of social credit system". In terms of governance in the field of e-commerce, various regions have also made many beneficial explorations in light of their own conditions. Jiangsu, Sichuan, Fujian, Guangxi and other provinces, autonomous regions and municipalities have issued the implementation plan of "Strengthening Credit Construction in E-commerce in an All-round Way", focusing on the construction of credit system, supervision system, disciplinary system and other fields in the whole process of e-commerce, and put forward effective measures such as fully implementing e-commerce registration and certification, establishing credit evaluation of online transactions, and inquiring about credit record information of merchants. Ningxia Hui Autonomous Region has established an "anti-speculation" alliance cooperation mechanism, and the Department of Commerce of the autonomous region has taken the lead in organizing and guiding e-commerce platforms, Internet companies, logistics enterprises and other related enterprises within its jurisdiction to establish an "anti-speculation" alliance to promote the sharing of credit information among alliance member enterprises according to laws and regulations, so as to control and control the problem of dishonesty in the field of e-commerce more specifically.Shenzhen City, Guangdong Province has formulated several documents to promote the healthy development of e-commerce, such as Several Measures for Serving the Healthy and Rapid Development of E-commerce Market, Several Provisions for Promoting the Construction of Trusted Trading Environment of E-commerce in Shenzhen, Measures for the Management of Transaction Credit Information of Internet Operators in Shenzhen, and Rules for Online Trading Contracts in Shenzhen, etc., exploring and further improving the legal standard system and online trading credit evaluation system, strengthening the construction of e-commerce credit information management system and improving the credit management level of e-commerce platforms. Yangzhou, Jiangsu, Dongyang, Zhejiang, Zibo, Shandong and other cities have proposed to establish a real-name registration and authentication system in the field of e-commerce, and establish a red and black list system for merchants who are trustworthy and untrustworthy. According to the characteristics of e-commerce platform, Yangzhou has established a system of mutual credit evaluation, credit score, post-transaction evaluation or additional evaluation for both parties to e-commerce transactions, recorded the evaluation of both parties and the performance of service commitments in credit files, and fully disclosed the evaluation results and scores for market traders’ reference. The active efforts and bold exploration and innovation in various regions have played an important role in promoting and demonstrating the fundamental improvement of the e-commerce environment.

(4) Self-discipline awareness of e-commerce platforms has been enhanced, and the credit environment has been further optimized.In China, most e-commerce activities are carried out on the e-commerce platform. The 42nd Statistical Report on Internet Development in China shows that as of June this year, the number of netizens in China reached 802 million, and the Internet penetration rate was 57.7%. In the field of e-commerce retail, in 2017, three companies including Alibaba, JD.COM and Suning.cn achieved a net profit of 69.98%. Together with six companies including Hailan House, Vipshop, Gaoxin Retail and Yonghui Supermarket, the net profit of nine large households was 106.059 billion yuan, accounting for 80.30% of the total net profit. In the current era of digital economy, as an Internet enterprise with a large number of users and network behavior data, it has the ability and responsibility to play a greater role in building a social credit system, creating a good credit environment, and promoting social development and civilization progress. During its tenure as the rotating chairman of the anti-speculation alliance, JD.COM Group established the "Sunshine Integrity Alliance" with more than 10 leading enterprises such as Tencent, Baidu and Wal-Mart, and implemented comprehensive data information sharing with the National Information Center, which promoted the credit construction in the field of e-commerce. Alibaba Group has launched an enterprise credit inquiry platform. After logging in, users only need to enter the enterprise name or legal representative information on the website to inquire about their credit rating and relevant information of the enterprise. In addition, Alibaba announced the permanent closure of 36 merchant stores that seek benefits by unfair means. In August this year, Taobao officially announced the launch of the "Amoy Credit" program. "Amoy credit"The comprehensive score reflecting the seller’s willingness and ability to operate in compliance with Taobao, including business history, violation records, buyer relationship, qualification commitment and other dimensions, is another upgrade in the store credit system. Based on the "Amoy Credit" system, Taobao provides various business guarantee services for sellers with high compliance willingness and compliance ability. In principle, the higher the score of "Amoy Credit", the more types of guarantee services and the higher the service level. On September 29th, nine large-scale e-commerce platform enterprises, including Alibaba, JD.COM, Suning, COFCO Womaiwang, Jumeiyoupin, Xiaohongshu, Life Home, SF Express and Yimutian, jointly issued the anti-fraud and anti-false propaganda convention of e-commerce alliance food and health food. On October 10th, 10 companies including Alibaba, Gome Retail and JD.COM signed the Convention on Integrity in E-commerce in Beijing, and made commitments in seven aspects: "genuine goods, fair play, objectivity, data protection, effective rewards and punishments, open sharing and keeping promises".

Second, e-commerce credit risk warning tips

While great progress has been made in the integrity construction of e-commerce, it is worth noting that with the rapid development of high technologies such as network technology, big data and cloud computing, the scale, format and means of communication of e-commerce have changed greatly since the "Double Eleven" shopping festival was just put forward in 2009. While the common phenomena of dishonesty in e-commerce in the past, such as counterfeiting, false advertising, service breach, false transactions, single-bill speculation, malicious bad reviews, still exist to varying degrees, some new phenomena of dishonesty are also beginning to breed and spread, especially the huge network gray-black industrial chain, which has become a "hard bone" in public governance. Through in-depth research, we comprehensively consider the internal and external environment of the industry and the new problems and trends that have emerged in the past year, and sort out the top ten credit risks that consumers should guard against, the five credit risks that businesses should guard against, and the five trends that government departments need to pay attention to.

(A) the top ten credit risks that consumers should guard against

In the past 10 years, the "Double Eleven" online shopping festival has experienced a trial period, an exploration period, an outbreak period and a diversified period. In this process, consumers have become more rational and mature. Consumers’ shopping habits are developing from impulsive consumption to rational planned consumption, and price is no longer the only factor for users to consider in shopping decisions. In this context, although the traditional phenomenon of dishonesty in e-commerce still exists, we should be extra vigilant against the emerging risk signs in recent years. According to the impact on consumers, we sorted out the top ten risks that consumers should focus on this year.

1. False profit promotion risk. During the "Double Eleven" period, all kinds of e-commerce companies take promotional measures such as spike, profit-making, and red envelopes, which makes it easy for consumers to spend impulsively. However, there are also some merchants who raise prices before the "Double Eleven" event, and then offer discounts such as prepaid or offset coupons. The actual selling price may be slightly lower, which is not as large as the preferential margin in the publicity, or even lower and lower. Consumers should not be fooled by the event. At the same time, some merchants play gimmicks such as "losing money, just to save popularity" to attract consumers at ultra-low prices, but consumers find that they are not in line with the promise of web promotion after purchasing. For example, false commodity material expression, inconsistent color and size, exaggerated somatosensory feelings, and concealed invisible charges. This phenomenon has been manifested in the "Double Eleven" activities over the years, and it is also the consumer risk that causes the most complaints.

2. "online celebrity" product "mixed marketing" risk. There are many kinds of online shopping, which is convenient, time-saving and labor-saving, and can also be purchased across regions. In recent years, some "online celebrity" products with local characteristics have also become popular shopping choices. However, in fact, the output of many products in the country of origin is very limited, and many of the products sold on the Internet are products from neighboring areas, and there are often cases of shoddy and mixed sales. Moreover, many products, once labeled with the country of origin, have doubled their prices. For example, Zhangqiu iron pot in Shandong immediately attracted consumers’ pursuit after the broadcast of China on the Tip of the Tongue. However, as the pots sold better and better, there were more and more fake pots that faked Zhangqiu’s origin. After several waves of madness, the original iron pot with a bite of dozens of pieces soared, and the most expensive one reached thousands of yuan. Soon, the real pot was destroyed and unsustainable.

3. Community "targeted marketing" risk. In recent years, shopping groups targeted at specific consumers have become popular. While exchanging shopping experiences and striving for greater discounts for members in the group, they have also become a "new blue ocean" that some platforms and businesses have begun to compete for. They have developed the community-like functions of QQ groups and WeChat groups, and used characteristic interest groups, such as mom groups, parenting groups, reading groups and sports groups, to achieve word-of-mouth effect and "targeted sales" to attract more users. However, there are also some unscrupulous merchants who use shopping groups to publish false information and sell fake and shoddy products. At the same time, they adopt various trading methods to avoid formal trading channels, which not only makes consumers’ shopping more insecure, but also makes them have no complaints when disputes arise.

4. Online shopping "second generation" leakage risk. Before the "Double Eleven" last year, e-commerce websites, QQ groups and other platforms appeared a "second-generation" business to help people take photos of seconds-killing goods. Buyers prepare the products and links that need to be snapped up in advance, and then provide the seller with the shopping account number and password. The price is usually between 10 yuan and 20 yuan. In addition to using e-commerce platforms such as Taobao, in some QQ groups, there are many sellers who provide "second generation" and snap-up business. And some QQ group owners also directly sell "professional software" for grabbing goods. Network security experts said that at present, all online shopping accounts have been registered in real-name registration system, and the real-name account itself is a kind of personal identity authentication, and handing over identity information to online merchants involves a greater risk of information disclosure. After the personal information such as the buyer’s purchase record, delivery address and telephone number is leaked, the fraudster may grasp the buyer’s personal preferences, shopping habits, consumption level, work unit, home address, contact number and even contact information of relatives and friends, and once this information is used, there will be great security risks.

5. "Fans" of social platforms blindly follow risks. In recent years, online celebrity’s economy has gradually become popular, and "online celebrity" is also developing from a traditional social platform to a live broadcast platform. Taobao live broadcast was launched in January 2016. In the past year, live stream economy ushered in a period of rapid development, with the number of users doubling, and the growth rate of transaction scale was even more alarming. Driven by Taobao, JD.COM and other major e-commerce platforms have launched live broadcast services, and short video platforms such as Tik Tok have also become new hot spots for e-commerce. Some so-called "big V" anchors promote goods in various entertainment ways, resulting in a new "fan" economy. In the live broadcast, the audience often "passively" blindly buys, which is impulsive and sometimes even falls into the trap carefully designed by the anchor. On some popular social platforms, many "online celebrity" exaggerate the function of products by writing "feeling after using", but in fact they have never used such products, which hurts the interests of ordinary consumers. There are also some "black sheep" who, in order to reap huge profits, recommend inferior products to fans and disrupt market order. Recently, "Mei pi Cat Niang", who was successfully brought to justice, has 640,000 fans on Weibo. She used the identity of "online celebrity" to know fakes and sell fakes, and her profit in five minutes was as high as one million yuan.

6. Pretending to be an e-commerce customer service fraud risk. Since the beginning of this year, criminals have frequently cheated residents by posing as "e-commerce" customer service personnel, and many residents have been deceived, resulting in huge property losses. Liars obtain online shopping order data through illegal means, contact the buyer according to the order information, falsely claim that there are "quality problems" in the online shopping products, offer to make "compensation" or "refund" to the buyer, send the QR code or link to the consumer, and request to input the bank card information. Finally, the scammer will use the buyer’s bank card information to steal the consumption (such as buying a prepaid card). When the scammer needs to confirm the payment, he tells the buyer that the refund operation is currently being processed, and asks the buyer to ".

7. "E-commerce exclusive supply" differential supply risk. In the early days, merchants liked to make a fuss about the price, but now the supervision is becoming stricter, coupled with the intensive price war "festival", many merchants have specially customized the online supply of e-commerce channels for consumers. Many brands carry out both online and offline sales systems. In order to maintain the stability of the price system and maintain the ecological balance of online and offline channels, merchants regard some goods as "e-commerce-only goods". At the same time, "e-commerce-only" products look exactly the same as those sold in physical stores. If you look closely, you will find that there are differences in color, interior equipment or some functions. According to the statistics of E-commerce Research Center, there are many kinds of products that are "exclusively for e-commerce" at present, which are mainly "hidden" in daily necessities such as clothing, shoes, hats, bags, household appliances, bathrooms and paper products. There are three kinds of "e-commerce special supply" goods, namely, the same paragraph is different in quality, the same brand is different in quality, and the brand is stolen. Consumers should be cautious when shopping, and don’t be greedy for cheap.

8. Haitao goods are at risk of counterfeiting. With the rapid development of Haitao channel, almost all major e-commerce platforms have launched overseas sections, making it easier to buy foreign goods. While various platforms are expanding, the phenomenon of private overseas purchasing is also expanding rapidly. In order to gain the trust of customers, most full-time purchasing agents will show the information such as goods supply, logistics and counter photos one by one, and win a group of loyal consumers with warm and meticulous service. The fierce competition between platform and purchasing makes this market unprecedentedly prosperous, but it also brings huge credit risks. In 2016, the unqualified rate of retail food and cosmetics in cross-border electronic commerce, which was sampled by the former General Administration of Quality Supervision, Inspection and Quarantine, reached 4.6%, which was more than five times that of general goods imported in the same period. The 2017 double 11 online shopping report released by China Consumers Association shows that e-commerce platforms such as Jumeiyoupin, Honeybud, Pinduoduo and Beibei are all suspected of selling fakes. In recent years, the Wechat business platform, which has sprung up, is in a vacuum of legal supervision. In Haitao’s fake goods production and sales chain, not only the products themselves are faked, but also the shopping receipts, entry certificates and express delivery information can be faked, which makes consumers hard to prevent. Because the laws and regulations are not completely perfect, there are various difficulties in the supervision of relevant departments, and so on, things that deceive consumers with high imitation are frequent. In addition, some netizens also reported that they had encountered overseas website fraud and credit card theft. Because "Haitao people" shop on foreign websites, it is impossible to supervise them in China, and the reliability of their information is difficult to guarantee.Consumers will bear great risks. Not only that, overseas purchasing is purchased in different places, and personal purchasing has no business license and lacks the supervision of industrial and commercial and tax authorities. If disputes arise due to its products, services, taxes and other issues, consumers often have no way to defend their rights.

9. Some "consumer rebates" involve pyramid selling risks. Recently, some rebate websites with slogans such as "consumer rebate", "shopping returns to capital" and "consumption also makes money" have joined the ranks of e-commerce, and they often put forward a set of so-called new economic theories, and attract consumers with slogans such as "consumption = saving money, consumption = providing for the elderly", "helping the poor, sharing wealth", "returning as much as consumption" and "increasing consumption". For example, Zhejiang Wanjia Shopping Network, which has been investigated, lures others to spend and join the club under the guise of "returning 500 yuan to 500 yuan". Once it becomes a member, it will be asked to go offline and pay for it at different levels. These websites are nominally shopping websites, but in fact they are online pyramid schemes, and the products they sell are mostly "three noes" products and inferior products. According to the incomplete statistics of relevant media, at present, there are more than 2,000 enterprise organizations that take "consumer rebate" as their mode of operation, and nearly 1,000 enterprises that "return their consumption in full", which are mixed, and the potential risks and harms cannot be underestimated.

10. Computer mobile phone payment fraud risk. While consumers enjoy the "Double Eleven" shopping spree, criminals will not miss this great opportunity. According to the Mobile Security Report for the Third Quarter of 2017 released by Tencent Mobile Manager and Mobile Security Lab of Tencent Security Joint Lab, criminals usually combine payment virus, malicious urls, risk WiFi and risk QR code to fight together, which increases payment risk and makes defense more difficult. At the same time, there are also some applications that secretly collect users’ location information (for example, frequent shopping malls, daily routes), mobile phone online records (web pages visited, shopping preferences) and other information. These seemingly unremarkable, but the data obtained by analyzing the user’s habits through these information are of great commercial value, and they may all be the targets of infringement, and this kind of infringement is relatively hidden and not easy to be detected.

(B) Five major credit risks that businesses should guard against

On the occasion of the "Double Eleven", the majority of businesses also ushered in the busiest and most rewarding period of the year. In addition to being busy, we also need to guard against possible credit risks, otherwise it is likely that the fruits of hard work will be wasted. In view of some new trends in online shopping, we also sort out five major risks that businesses need to guard against.

1. The limited risk of operation stipulated by the overlord of "two choices one". Since the eve of the "Double Eleven" last year, some merchants have received a notice from the platform, allowing merchants to choose to participate in only one platform promotion. And the usual operation, most businesses can still be carried out on multiple platforms at the same time. The turnover of "Double Eleven" and other promotions accounts for a large proportion of the annual sales of merchants, and merchants are looking forward to participating in large-scale promotions and expanding sales. The sudden emergence of the "two-choice" rule caught them off guard. The e-commerce platform "choose one from two" not only limits the choice of merchants, but also affects full competition. For merchants, the e-commerce platform is a sales channel, naturally, the more the better, and which channel to choose should be decided by the merchants themselves. Although the "Electronic Commerce Law" and others have explicitly prohibited this "two-choice one" approach, at present, many small and medium-sized businesses are angry and dare not speak out about this forced "two-choice one" approach under the marketing model of relying heavily on the third-party e-commerce platform. Whether the next "two choices" will be expanded from promotion to daily operation has made many businesses very worried.

2. The rising risk of logistics cost. Recently, ZTO Express took the lead in launching the "Double Eleven" network-wide price adjustment mechanism. ZTO Express announced through official website that from November 11th, 2018, it will start the adjustment mechanism of transfer fees and distribution fees in peak season nationwide. Not long ago, "Three Links and One Reach" and Baishi successively announced that from October 1, 2018, the national express delivery fee to Shanghai will be uniformly raised by 0.5 yuan/ticket. Judging from the operation in early October, the terminal prices in some core cities have increased by 1 yuan ~3 yuan/piece. In the online shopping scene, most merchants adopt the mode of "shipping" after reaching a certain amount of shopping. Although most merchants will reach a certain price agreement with the courier company, the courier unilaterally raises the price, which is also powerless for the merchants to resist. In the short term, a considerable part of the burden brought by the rising cost will fall on the merchants, especially for some merchants whose profits are relatively meager and rely on traffic to make profits.

3. "Seven days without reason" return risk. The original meaning of "seven-day return without reason" is to curb the anti-counterfeiting behavior to collect money or disrupt the normal order of the market, so that more administrative resources and social resources can be used to protect the legitimate rights and interests of ordinary consumers. The treaty of "seven days without reason to return goods" provides a strong support for consumers’ rights protection, but the consumption without worries may also lead to the situation of "carnival shopping+return goods tide", further increasing the pressure and challenges of merchants. At the same time, some lawless elements may also take advantage of the opportunity provided by this clause to make malicious returns. Not long ago, in a case cracked in Shenyang, Liaoning Province, Xiaomei (pseudonym) used her and her relatives’ four online shopping platform accounts to defraud luxury goods, and then used the loophole of "seven days no reason to return goods" to defraud illegal profits of more than 140,000 yuan. The main method was to use the "seven days no reason to return goods" channel to return all the purchased goods, but in fact, only one commodity was sent back during the return process. Due to the relatively large scale of e-commerce, the orders received every day are relatively large, and the pre-sales and after-sales are handled by different departments, so there is information asymmetry, which often gives criminals an opportunity.

4. Positive and negative two-way "violence" brushing risk. Taking advantage of the demand of some small and medium-sized businesses eager to improve their rankings, some criminals have recently used the fake official identity as a bait to help them improve their rankings for free, and provided services for merchants. Once the merchants are on the set, the ranking does improve at the beginning. However, after the merchants transfer the expenses to the other party, they often receive a lot of complaints about false delivery. These orders were originally operated by the other party, and there was no evidence such as the corresponding logistics bill in their hands. Once the appeal time passed, the false delivery was established, and the payment for all the operation orders was returned to the other party. This kind of fraud "plans" to use the official name to induce businesses to do irregular things, and then use legal rules to cheat money, so that the victim can "eat coptis" dumb, and it will also cause credit damage. Correspondingly, in order to suppress competitors, some unscrupulous merchants employ brush-hands, instruct brush-hands to maliciously reverse the brush-hands, and carry out operations such as returning goods and refunding, which not only causes direct economic losses such as goods or freight of deceived people, but also damages the reputation of honest and trustworthy businesses and destroys the business environment.

5. The "lack of standard" risk of rural e-commerce. Once the sales channels of agricultural products are opened online, the sales scale will increase rapidly. At present, many agricultural products sold online are mostly manual workshop-style production methods. Because customers can’t inspect goods in person, e-commerce sales have higher requirements for product standardization, and need stricter quality control, grading and classification, packaging and preservation, so as to facilitate consumers to choose and buy with confidence, and to gain consumers’ trust and strive for sticky consumption with a better consumption experience. However, if sufficient standards are not established, it means that consumers can’t get products with stable quality, and the consumption experience is greatly reduced. Establishing a standardization system of agricultural products that meets the needs of e-commerce is the only way to optimize agricultural products.

(C) Five major trends that government departments need to pay attention to

The "Double Eleven" online shopping festival not only brought a national shopping spree, but also challenged the supervision of government departments. How to better prevent credit risks in the field of e-commerce, the following five emerging trends deserve the attention of relevant departments:

1. Relevant measures need to be followed up after the countries along the Belt and Road become the "New World" of e-commerce. The "One Belt, One Road" initiative put forward by our government has received positive response and participation from more than 140 countries and regions. In the process of deepening the "Belt and Road" construction, e-commerce is becoming a "new bridge" for countries along the route to strengthen communication and contact. The Chinese government has also put forward the policy goal of developing "Silk Road E-commerce", encouraging enterprises to carry out e-commerce along the route, developing services such as big data, cloud computing and artificial intelligence, and helping countries related to the Belt and Road to develop the digital economy and integrate into economic globalization. According to preliminary understanding, through Taobao, JD.COM and other e-commerce platforms, Chinese goods have been sold to nearly 60 countries including Russia, Ukraine, Poland, Thailand, Egypt and Saudi Arabia. At the same time, more and more international merchants show strong interest in China’s experience in inclusive finance, e-commerce and logistics, hoping to share China’s technology and China’s products and catch the "express train" of e-commerce development in China. Governments at all levels should seize the new opportunities brought by the development of "Silk Road E-commerce" and create new advantages for the development of "Silk Road E-commerce", at the same time, they should also guard against the risks existing in the development of cross-border e-commerce. As for the development of "Silk Road E-commerce", due to the different requirements of laws and regulations in the fields of customs, taxation, commodity inspection and foreign exchange control in countries and regions along the route, there are also great differences with China in politics, economy, culture, customs, intellectual property rights, logistics and public security, which have brought certain challenges to the development of e-commerce. Therefore,While promoting the rapid development of "Silk Road E-commerce", relevant departments should also conduct special risk monitoring for cross-border e-commerce projects and give early warning of existing risks. Only by fully understanding and then resolving the risks that cross-border e-commerce may face can we better connect foreign high-quality goods with domestic consumers, so that Chinese people can buy the world without leaving home, and at the same time, domestic high-quality goods can go abroad more conveniently, so that countries along the Belt and Road can further share the convenience brought by the development of e-commerce in China.

2. There are also hidden concerns for banks to form a group to enter the "e-commerce loan". "Double Eleven" is not only a carnival for consumers, but also an "ATM" machine for many e-commerce companies. The intense stocking process before the "Double Eleven" is also a test of the financial strength of e-commerce. Strict risk control and difficult loans are the general impressions of many small and micro e-commerce companies on "borrowing money" from banks. How to solve the financing problem of e-commerce enterprises has become the focus of major banks. Many banks have launched e-commerce loan products for e-commerce merchants, such as online application, online lending, loan repayment, daily interest calculation, big data credit, etc. These conveniences are tailored for many small and micro enterprises with the Internet as their main channel. "E-commerce loan" has been welcomed by e-commerce enterprises once it was launched. In addition to lower capital cost, the loan amount of bank e-commerce loans to high-quality customers is also higher. Although the e-commerce loans in full swing have met the financing needs of many e-commerce, helped the healthy and rapid development of small and micro businesses, and successfully created an effective innovation template for the transformation and development of the banking industry. However, there are still some hidden dangers in this kind of products. In view of risks such as arbitrage and fraud, effective risk control is still the core issue to be considered in bank operation.

3. The imbalance of rural e-commerce business structure should be paid attention to. According to the Monitoring Report on Online Retail Market Data of China in 2018 (Part I) released by E-commerce Research Center, the online retail sales in rural areas of China reached 632.28 billion yuan in the first half of 2018, which was 440.2 billion yuan compared with the online retail sales in rural areas of China in the first half of 2017, a year-on-year increase of 44%. With the rapid development of rural e-commerce in recent years, relevant surveys also show that the scale of online shopping in rural areas is much larger than that of online sales, and there is a so-called "deficit", and the overall scale of online sales of agricultural products is still small. At the same time, the development of rural e-commerce is also facing the realistic dilemma of imperfect logistics system and lack of talents. The talent resources related to e-commerce are mostly gathered in urban areas, and the bottleneck problem of talents still exists obviously in rural areas. In addition, the rural e-commerce market now also has problems such as lagging brand building of agricultural products.

4. The problem that merchants’ promotional information disturbs people needs to be solved. On the eve of "Double Eleven", many residents received many e-commerce text messages, and all kinds of text messages such as "Full 199 minus 100", "The lowest this year, miss it and wait another year" and "Full-court specials, more red envelope surprises" floated into the mailbox like snowflakes. Most of these promotional messages are sent by shops that citizens have bought, and many messages come from other apps and offline stores. Too many promotional messages annoy consumers and even affect the normal life of some residents. How to standardize the legal promotion activities of e-commerce so that it can achieve the purpose of promotion without affecting the normal life of consumers is also a matter that relevant departments need to seriously study.

5. The development prospect of the new e-commerce model remains to be seen. In July this year, Pinduoduo, the "first share of new e-commerce", rang the bell in Shanghai and new york at the same time and officially landed on the Nasdaq market. Its issue price is $19, with a total market value of $24 billion. After Alibaba and JD.COM, Pinduoduo’s listing in the United States made China’s e-commerce market formally form a "three-legged" situation. New e-commerce companies such as Pinduoduo mainly improve consumers’ bargaining power by "pooling together" mode. The biggest advantage of this mode is that it allows consumers to buy the goods they need at a lower price, but at the same time, it also brings problems such as knockoffs and poor quality, and even affects the international reputation of China products. In addition, the "bargaining" model of social e-commerce platform is considered as harassing marketing and has been criticized by consumers. With the maturity of consumers and the market, social e-commerce dividends may be difficult to sustain, and how to develop such business models is worthy of attention.

Third, some suggestions to deal with the credit risk of e-commerce

In view of various behaviors of lack of honesty and credit crisis in e-commerce activities, we have put forward many preventive suggestions in the Early Warning Report in the previous two years, and other social organizations and media have also put forward many good suggestions in recent years. These suggestions still have reference significance in the credit risk prevention of this year’s "Double Eleven". In addition, according to the new situation of e-commerce credit risk this year, we put forward the following suggestions or preventive measures for government departments, consumers and businesses respectively.

(A) Measures to prevent consumer credit risk

As consumers, we should focus on "four understandings" and "four noes".

1. Know your own needs, and don’t be greedy. There are a variety of online goods in the shopping festival, and all kinds of promotional activities are overwhelming. However, as a rational consumer, in the face of so many temptations, we must first recognize which ones we really need and which ones we think can take advantage of. Consumption should be carefully calculated and pay attention to cost and benefit, not only including money account, time account and energy account, but also paying attention to the utility of consuming each product. Only by figuring out these accounts clearly can we be "not greedy" in the face of various temptations. And if you are "not greedy", it will reduce many chances of being deceived and reduce many troubles caused by it.

2. Understand the business rules, so as not to be "confused". On the eve of "Double Eleven", in addition to spikes, ten thousand coupons and large coupons, many platforms and merchants also prepared shopping allowances for consumers, and some merchants also organized promotional activities with game colors such as red packets and secret orders. As consumers, they have to shop around in the face of dazzling rules, and at the same time, they must know the conditions of merchants in advance before deciding whether to participate. We must resolutely resist the unreasonable preconditions set by some businesses. Only when we have a deeper understanding of the rules of activities can we not be confused by the dazzling and varied promotion methods.

3. Understand the trading procedures, so as not to be "dizzy". Many consumers encounter online shopping traps because they don’t understand the trading procedures. Take Taobao as an example, consumers must use Want to communicate with merchants, so as to legally keep the dialogue records of both parties. When making payment, they must transfer the payment to Alipay, and when the receipt is confirmed, they can click to confirm Alipay payment. Any merchant tempted to adopt other chat methods and payment methods, even if there is no reason, it is unacceptable. Familiar with such trading procedures, all transactions are conducted under legal procedures, so that illegal businesses will not be given an opportunity. If you receive a variety of calls in the name of a merchant or platform, you should confirm the authenticity of the call by actively calling the official customer service number or communicating with the online platform customer service.

4. Understand the ways of safeguarding rights, so as not to be "afraid". When shopping online, you should communicate with the merchants before buying, learn more about the goods and payment methods, adopt a safe online payment method, and pay attention to saving chat records, relevant web pages and payment vouchers (screenshots), and ask for invoices, so as to safeguard your rights and interests afterwards. In order to guard against possible risks, you must obtain a shopping voucher or save the transaction agreement (including the electronic version). Most of the actual sellers of online shopping are foreign companies, and you should pay attention to check the official seal of the bill when receiving the goods. If there is a dispute over the purchased goods, you should complain to the relevant departments where the bill stamping unit is located according to the principle of territorial jurisdiction.

(B) Measures to prevent the credit risk of merchants

For businesses, we should focus on "four more and four less".

1. Pay more attention to word of mouth and less attention to profit. As the saying goes, "Gold cups and silver cups are not as good as everyone’s reputation". Compared with the beginning of the "Double Eleven" shopping festival, consumers are now more rational and mature. A considerable number of consumers no longer regard price as the first factor in deciding whether to buy. The competition of merchants is more about quality, design, brand, innovation and service. In this new competitive environment, the better the reputation of businesses, the more repeat customers there will be and the more stamina for development. If we believe that some lawless elements put forward the so-called ranking promotion and credit upgrading, and resort to fraud for the sake of profit, instead of working hard on internal strength, then not only will they not gain the trust of consumers, but they may fall into the trap of swindlers. Therefore, as a merchant, we should put honesty in the first place, and we would rather make less profit and slow down, and we should not sacrifice our reputation.

2. Pay more attention to innovation and less blind imitation. Objectively speaking, in the development of online shopping, cheap counterfeit products were once the "protagonists" favored by consumers. To this day, there are still many counterfeit products of "* * series" that are proud of being close to the quality of genuine products. But today, not only consumers’ brand awareness and self-protection awareness are stronger, but also the state’s crackdown on intellectual property infringement is getting stronger and stronger. With the support of big data, cloud computing and other technologies, merchants can quickly find out the lock by tracking the flow of documents, goods, funds and social exchanges, and once they are confirmed to be infringing, they are likely to lose their hard-working success for many years. Therefore, whether it is the choice of goods, business model or store design, we should be more innovative and less imitative, not to mention "shanzhai", so as to truly gain the sincere trust of consumers.

3. More real profits, less "buried mines" promotions. "Double Eleven" has brought a shopping spree to consumers. As a merchant, we should regard this node as a good opportunity to thank customers for their long-term patronage, and at the same time, we should really benefit customers as much as possible, instead of using promotional activities as a means of profiteering. At the same time, it needs to be reminded that "fictitious original price, fictitious reasons for price reduction, false preferential discount, lying about price reduction or about to raise prices, and tricking others into buying" have all been recognized as unfair price behaviors by the state. On the occasion of the "Double Eleven", platforms such as Taobao have also stepped up their efforts to crack down on merchants’ behavior of "raising prices first and then lowering prices". Once false promotions are identified, they will be severely punished by goods off the shelves. Therefore, the majority of businesses in the promotion, but also more sincere.

4. Communicate more patiently, and less complain and blame. During the "Double Eleven" period, due to the surge in business volume, the absolute amount of customers’ requests for return will also increase greatly, and businesses will be particularly tired during this period. Therefore, the more we are easy to be irrational, the more we should maintain our psychological strength. When customers ask various questions or even complain, we should communicate sincerely with them with a normal heart and patience. At the same time, as a merchant, we should also find our own shortcomings from customers’ dissatisfaction and communicate with manufacturers to improve them, so as to better enhance consumers’ shopping experience. From many cases of conflicts between merchants and consumers in the past, we can see that many contradictions began with a little language collision. Think more from the customer’s point of view, less rude accusations, and make money with kindness, which will make each other’s "Double Eleven" even better.

(C) Suggestions on government departments to deal with new trends

The government is not only the planner, manager, but also the user of e-commerce. It is particularly important for the healthy development of e-commerce for the relevant departments to coordinate with each other and create a suitable social environment and competitive environment. In the recent period, it is suggested that government departments should make "four further steps".

1. Further promote the effective implementation of the Electronic Commerce Law. The Electronic Commerce Law, which will be formally implemented next year, is a protection law to safeguard the rights and interests of all parties in electronic commerce. Together with the previously promulgated Anti-Unfair Competition Law, Provisional Regulations on Express Delivery, Supervision and Management Measures for Online Sales of Medical Devices, and Interim Measures for Online Purchase of Goods for Seven Days without Reasons, a basic legal system for e-commerce has been established. Enterprises pay more attention to the legal obligations and responsibilities of trading platform service providers in operation and management, and consumers hope to be better protected in terms of transaction security and users’ personal rights and interests. In addition to safeguarding consumers’ rights and determining the responsibilities of e-commerce platforms, the E-Commerce Law also gives a clear answer to the question of whether natural person online stores engaged in overseas purchasing, Wechat business purchasing and other businesses need to register as market entities. In the next step, we must work hard to promote implementation. Only when the laws and regulations of e-commerce are respected and effectively implemented, and the laws and regulations on paper become the code of conduct in reality, can we gain a living life.

2. Further optimize the market environment of fair competition. The development of e-commerce is of great significance to the steady growth and employment of China’s economy, so relevant departments should further create a social environment conducive to the healthy development of e-commerce enterprises. It is necessary to promote the rationalization of taxes and fees of e-commerce enterprises, reduce the burden on enterprises and minimize unnecessary administrative intervention in the e-commerce market. While relaxing market access, we should gradually standardize the market order in development, create a fair competitive entrepreneurial development environment, further stimulate the vitality of social entrepreneurship, and broaden the fields of e-commerce innovation and development. It is necessary to further strengthen law enforcement, investigate and deal with major typical cases, and be a defender of fair competition in the market. We must also do a good job in anti-monopoly law enforcement in the field of intellectual property rights. Strengthen competition supervision in the Internet field according to law, and create a fair and competitive market environment for the sustained and healthy development of new economic industries.

3. Further strengthen the standardization of e-commerce. Laws, regulations, standards and technical means are indispensable to deal with the integrity problem in the field of e-commerce. China’s e-commerce is leading the world trend, and its further development needs standardization to guide and standardize it. The function of e-commerce standardization is not only to standardize information, but also to make the information disclosed by all parties reach a consensus and realize information traceability through standards, and also to make efficient use of information and provide a basis for government supervision. The National Technical Committee for Standardization of E-commerce Quality Management has studied and formulated seven national standards. At present, four standards have been officially released, including Terms of E-commerce Quality Management and Rules for the Examination and Approval of E-commerce Platform Merchants. Some media said that 15 national standards for E-commerce will be studied and formulated within three years. It is worth noting that China has been making relevant standards for international trade for a long time. The previous standards focused on international integration. In recent years, with the rapid development of e-commerce in China, a large number of independent standards have emerged. Although the organizational system and technical system have been initially established, there are also phenomena such as repeated information, vague expression and different standards, and there are problems such as differences in policies, regulations and standards between countries in cross-border e-commerce. Therefore, in addition to taking the lead in formulating standards, the government should also encourage enterprises as the main body, combine Industry-University-Research’s use, and set up corresponding industrial alliances or industry associations to make group standards, so as to better match market demand and industrial development trends. At the same time, it is necessary to extensively evaluate the implementation effect of standards, and constantly increase the efforts to formulate and transform international standards.

4. Further "expand" the joint rewards and punishments, so that bad merchants are afraid, unable and unwilling to break their promises. Recently, China’s joint encouragement of trustworthiness and joint punishment of dishonesty have become increasingly powerful and have been highly praised by all sectors of society. In the next step, we should not only further promote the effective "blacklist" system formed in the exploration of various regions in the national e-commerce field, but also explore a joint disciplinary mechanism across e-commerce platforms. For example, as long as a business has serious dishonesty on one platform, other e-commerce platforms can also punish and warn it, thus increasing its cost of dishonesty. At the same time, we should gradually open up various "credit score" evaluation systems that various e-commerce platforms have been exploring, and establish a unified credit evaluation system for e-commerce platforms with multi-ministerial linkage, data sharing and joint participation of related enterprises at the national level. A comprehensive credit evaluation system of e-commerce platform covers many aspects, such as product quality, advertising, standardized pricing, authenticity of transaction information and after-sales service, which can make the results of credit evaluation consistent with the real consumption experience of hundreds of millions of consumers, and make credit truly become the cornerstone of business operation and the yardstick of winning or losing competition. Only in this way can e-commerce truly develop into one of the pillars supporting sustained and healthy economic development.

Ten Positive Typical Cases of "Double Eleven" Early Warning Report on Credit Risk in E-commerce Field

1. party member volunteer service Taobao public welfare store dreams "micro-wish"

"Ding Dong …" At 10: 00 on October 16th, party member Chen Yulin of Fiona Fang Testing Co., Ltd., Wenling City, Zhejiang Province received a message reminder from Taobao customer service, informing him that the "micro-wish" of "purchasing" at Taobao official public welfare store in Wenling party member Volunteer Service Center on October 15th had been completed, and attached a photo of the recipient receiving the donated items. Chen Yulin gave a five-star praise to the official public welfare store of Taobao in Wenling party member Volunteer Service Center on his mobile phone: "I placed an order yesterday and received feedback today, which is very efficient and reassuring!"

Wenling party member Volunteer Service Center has 11 volunteer teams directly under party member and 4 volunteer studios for famous teachers, famous doctors, environmental protection and law, with more than 62,000 registered volunteers from party member. Wang Xiangyun, director of party member Volunteer Service Center in Wenling City, said that the traditional way of volunteer service has limitations for caring people and recipients, and many public welfare activities are inconvenient to carry out. Therefore, they thought of "surfing the Internet" for public welfare projects-opening a Taobao shop, so that caring people can "find" public welfare projects with their mobile phones, saving time and effort.

Under this assumption, the official Taobao public welfare store of Wenling party member Volunteer Service Center came into being, and it was put into trial operation in September this year and officially opened on October 8. Wenling party member Volunteer Service Center released the collected "micro-wishes" on Taobao shop for caring people to choose and place orders. After receiving the news that the "micro-wish" was claimed, Wenling party member Volunteer Service Center assigned the public welfare tasks to the party member Volunteer Team by region, and the team leader arranged for volunteers to buy donations and deliver them to the recipients, and then fed back the results to the center. After receiving the feedback, the center contacted the consumer through Taobao to confirm the receipt and send the voucher, and also assessed and rated the service of the volunteer team. Such an Aixin Taobao shop was very popular as soon as it opened. After more than one month of trial operation, 153 single love projects have been completed, raising 31,200 yuan of public welfare funds.(Source: Zhejiang Daily)

2. Rest assured that the website has become the "golden gateway" for farmers to consume.

At present, there are 16 Taobao shopping websites specially serving rural farmers in Pulandian District of Dalian. According to Yu Yongfu, a villager in Chengzitan Street who started the "Tmall Premium Service Station", there are "difficulties in online Taobao for rural farmers without mobile phones and computers; It is not difficult to have a mobile phone and a computer. It is difficult to buy fakes, second-hand goods and inferior goods when Taobao is available. In response to this "three difficulties", Pulandian District launched an initiative to establish a rural online Taobao shopping station. Guided by the rural Taobao operation center of Pulandian District under Alibaba Network Technology Co., Ltd., it is registered by the industrial and commercial department and listed as "Tmall Premium Service Station". The station owner must go through the application, interview, training, examination and approval, and be qualified to run the "Tmall" rural Taobao station. From June last year to October this year, the first batch of 16 Taobao websites with "Tmall Premium Service Station" were set up in rural areas of Pulandian District, all of which have been put into operation, which solved the problems that farmers can’t Taobao online and there is no place to Taobao online, and prevented them from scouring fake, old, inferior and fraudulent goods.

The rural assured Taobao website was quickly recognized by the majority of farmers and was called "the second shop in the country". In the two online Taobao stations run by the villager Jiang Lili, we can see that there are tens of thousands of Taobao items, such as household appliances, communication equipment, hardware, clothing, furniture, lamps, stationery, daily necessities, farm tools, fertilizers, seeds, feed, fruits, vegetables, grain, etc., and they are delivered home free of charge. In particular, the urgently needed items lacking in this area can be bought through online Taobao. It is understood that at present, farmers in this area shop online for Taobao more than 200 items every day, reaching more than 70,000 items throughout the year. Online Taobao has become a new "golden gateway" for farmers’ consumption.(Source: Dalian Daily)

3. Logistics enterprises build the world’s first all-category "green warehouse"

On the eve of "Double Eleven", Cainiao Logistics released the latest achievement of a green action, creating the world’s first all-category "green warehouse", which is the first time that the logistics industry has achieved the whole process coverage of recycling boxes. Through the mode of circulating box and original box delivery, we can realize 0 tape, 0 filler and 0 new carton, so as to achieve a win-win situation of environmental protection and commercialization.

In terms of lightweight express packaging, Tmall supermarket packages are fully equipped with electronic packing lists, reducing the use of paper. This new measure will reduce the logistics cost by more than 10 million yuan per year. According to reports, the rookie will launch a brand-new upgraded "box return plan", which will be extended to 5000 recycling points in 100 cities across the country. The upgraded "Return to Box Plan" also welcomes new participating partners. Taobao, Gaode, Alipay and Rookie Wrap will fully support the plan from the "Double Eleven" in 2018, which will completely open up the online and offline core resources of Ali and drive tens of millions of people to participate in environmental protection.

In order to stimulate the public’s enthusiasm for participation, this year’s "Return to Box Plan", rookies will rank cities and sites, and the site and city donors who win the first place will receive green incentives.

In addition, Alibaba’s 1688 platform has specially opened up a green zone. After the launch, many upstream and downstream express packaging enterprises actively settled in, providing convenient channels and rich choices for merchants to buy green packaging materials.

The rookie electronic face sheet helps the whole industry save more than 20 billion paper waybills every year. The intelligent box design and box cutting algorithm independently developed by the rookie can reduce the use of packaging materials in the warehouse by 15%. In just one year, this algorithm has been used in 260 million packaging cartons and express bags, and the rookie warehouse has also reduced the use of 75 million cartons. This set of mature lightweight intelligent technology in the industry, the rookie has been opened to the whole society, and it is expected to cover at least 100 million orders in 2018.(Source: Public Welfare Times)

4. Gome’s "Double Eleven" logistics distribution service "increases the quantity without increasing the price"

The annual "Double Eleven" and "Chop Hands Festival" is coming. Although the price is still the focus of consumers’ attention, the service demand for the whole shopping process such as pre-sales and after-sales has also become the reason why consumers choose channels.

In order to protect consumers’ rights and interests in terms of goods, prices, distribution and installation, Gome put forward three service promises in the "Double Eleven": "I will pay if I buy fake goods", "I will pay if I deliver them late" and "I will pay if I buy them expensive". First, Gome promises that the self-operated goods sold are 100% genuine, and consumers can apply for 10 times compensation if they buy fake goods. Second, consumers can apply for Gome’s double price difference compensation if they find that the price of the same model goods in the same city or channel is lower within a certain period of time. Third, if the delivery and installation are delayed for 2 hours due to Gome’s unilateral reasons, consumers can get compensation for Gome’s delivery delay.

In the face of the fact that many express delivery companies have raised their delivery costs before the "Double Eleven", Zhang Yun, head of Gome Logistics, said that during the "Double Eleven" activities, Gome Logistics will not raise prices.

In fact, in recent years, every peak consumption season and major holidays, logistics companies will have corresponding cost adjustments, the essential intention of which is to transfer operating costs to ordinary consumers. On the other hand, Gome, in major marketing nodes such as "June 18th", "Double Eleven", Spring Festival, National Day, etc., never raised the distribution cost, but increased the investment in logistics services to meet the urgent needs of consumers for distribution and installation.

For example, during the "June 18th" this year, in the face of the surge in the demand for household appliances installation, Gome specially launched the "flash delivery and flash installation" service, namely, three major measures and ten service standards, namely, "24-hour flash installation of air conditioners", "free installation of color TV sets" and "ice washing on demand distribution".(Source: China International Electronic Commerce Network)

5. Ten e-commerce platforms jointly signed the "Integrity Commitment Letter"

On October 10th, the launching ceremony of e-commerce integrity signature activity was held in Beijing. As a concrete action to publicize and implement the E-commerce Law, this activity invited representatives of major e-commerce platforms to read and sign the Convention on E-commerce Integrity, aiming at strengthening the awareness of social responsibility of e-commerce enterprises, publicizing the concept of e-commerce enterprises’ integrity, and striving to create a good internet business environment, thus attracting the attention and support of all sectors of society for online integrity.

Representatives of ten enterprises, including Ali, Gome Retail, JD.COM, Jumeiyoupin, Meituan, Mushroom Street, Suning.cn, Netease, Vipshop and Ctrip.com, jointly signed the Convention on Integrity in E-commerce, and advocated that all e-commerce platforms adhere to the first place in seven aspects, such as "genuine goods, innocent children, objectivity and justice, data protection, effective rewards and punishments, open sharing and trustworthy performance".

At the meeting, the e-commerce platform business integrity commitment signature activity was launched. From October 10th, all e-commerce platforms will organize platform merchants to sign the Commitment Letter for Honest Merchants in E-commerce in one month, and urge them to keep in mind the awareness of rules, implement the provisions of national laws and regulations on e-commerce activities, safeguard consumers’ rights and interests, and strive to create an honest, trustworthy, harmonious and orderly online credit environment. Ali Group, JD.COM Group and Suning Holding Group, as e-commerce companies, respectively introduced their platform merchants’ integrity commitment signature activities.

The event signed the Convention on E-Commerce Integrity offline through the e-commerce platform and the Commitment Letter for E-Commerce Integrity Merchants online by online merchants, which strengthened the awareness of social responsibility of e-commerce enterprises, publicized the integrity concept of e-commerce enterprises, and strived to create a good business environment.(Source: Guangming. com)

6. Hold an online rights salon and lay a good "vaccination" for "Double Eleven" fakes.

On October 11th and 12th, Zhejiang Economic Crime Investigation and Prevention Association held the "Double Eleven" E-commerce Network Promotion Festival Rights Salon in Hangzhou, and nearly 30 brand rights units participated in the event. Salon tries to effectively purify the online shopping environment through communication and lay a good "vaccination" for the "Double Eleven".

Salon invited experts from Alibaba’s security team to explain online rights complaints and online and offline anti-counterfeiting strategies; Invited experts from the Economic Investigation Corps of Zhejiang Provincial Public Security Department to explain the case jurisdiction and investigation techniques. In addition, the participants also exchanged views and discussed the establishment of a peer-to-peer anti-counterfeiting alliance to achieve information sharing and mutual assistance, so as to achieve full coverage of anti-counterfeiting.

According to reports, this salon is the thirteenth member gathering activity held by the association for more than four years. In order to protect intellectual property rights, the association has successively held Sino-US dialogue salons on intellectual property protection, lectures on trade secret protection, online trademark rights protection salons and other activities.(Source: Zhejiang Legal News)

7. There is no reason to expand the scope of return, to ensure worry-free online shopping for silver-haired people.

Not long ago, the Hubei Provincial Administration for Industry and Commerce issued the Regulations on the Protection of Consumers’ Rights and Interests in Hubei Province (hereinafter referred to as the "Regulations"), which expanded the scope of returning goods for seven days without reason, especially for the elderly. The relevant person in charge of Hubei Consumer Protection Branch said that the elderly themselves are vulnerable groups in consumer rights protection, and there are problems such as difficulty in obtaining evidence in consumption methods such as "promotion by society", which are "obstacles" in consumer rights protection for the elderly. The scope of seven-day return without reason stipulated by law is only for online, television, telephone and mail order sales. The Regulations refine and improve the system of return without reason. In addition to the above-mentioned scope, consumers can return goods for seven days without reason, and there is no need to explain the reasons. "This article is mainly aimed at the elderly consumer groups. If you are found deceived within seven days, you can easily recover the economic losses." The person in charge said.

In order to improve the elderly’s scientific and rational consumption and the ability to protect their rights according to law, the Guangxi Zhuang Autonomous Region Administration for Industry and Commerce and consumer organizations have further promoted the construction of the "lecture hall for elderly consumption education", actively opened a green channel for elderly consumption complaints, reduced intermediate links, realized rapid response and improved the efficiency of handling cases.

Luo Gang, Deputy Secretary-General of Beijing Consumers Association, said that the elderly should sum up their experience when shopping online, believe that the principle of "one penny for one thing" is equally applicable online, don’t be too greedy for cheap, communicate with young people around them, especially their children, and watch carefully before buying.

The consumption demand of the elderly is no less than that of young people, but the old people are relatively slow to accept new things, so their children should spend more time with them and teach their parents about online shopping. At the same time, major e-commerce platforms should also take corresponding measures. While providing convenience for online shopping for the elderly, they should also build a safety threshold for the elderly through technical means.(Source: China Consumer News)

8. "Double Eleven" e-commerce after-sales service landing community

On October 20th, Suning helped Hakkas land in Xianlinhu community in Nanjing. As the first community store in the industry that only sells service products, the opening of helping Hakka also means that after-sales service has finally landed. Covering an area of 250 square meters, the service scope covers about 200,000 community residents within 5 kilometers nearby. With the help of many years’ service experience of Suning, Suning helps Hakkas to provide household appliances maintenance, household appliances cleaning, household cleaning, air treatment, laundry and shoes washing and other services for residents around 3 km to 5 km.

It only takes 3 minutes for nearby residents to make an appointment with a professional service engineer. Based on helping Hakka people in the community, Suning has created a "321" service standard for the surrounding residents, that is, 3 minutes response, 2 hours on-site service and 1 hour service.

According to Li Fuquan, deputy general manager of Suning Hakkas, the orientation of Hakkas is first as a community service shop, serving the surrounding neighborhoods; Secondly, it is an eco-store that serves Suning’s eight major industries, especially after-sales service around Suning stores; At the same time, as a service product store providing comprehensive services such as home improvement, maintenance and cleaning, Suning Banghakka is also a store shared by suppliers.

As a long-term partner of Suning’s after-sales service, Wu Lanfen, general manager of Inteman, a famous Nordic electrical product, said that within 10 minutes of her entering the store, she received the first order from consumers.

Suning helped Hakkas put their service products in the residents’ communities and brought the "Suning standard" service to consumers, which really solved the "last mile" of smart service. Li Fuquan said that in the future, Suning will help Hakkas hope that through professional service engineers and mature after-sales service, users can feel at ease and let service engineers come in to serve.(Source: Xinhuanet)

9. More than 20,000 merchants in Zhejiang promised no reason to return the goods.

At present, the number of promise units for no reason to return goods in Zhejiang is constantly expanding. By July this year, there were more than 24,300 online and offline promise units for no reason to return goods. In Zhejiang, 1,328 enterprises set up a green channel to deal with consumer disputes quickly by themselves, and 594 enterprises carried out the consumer link operator’s first payment system. There is no reason to return the goods, which promises the merchants to achieve effective coverage in large-scale chain businesses or individual consumption concentrated areas closely related to people’s lives. For example, Geely Automobile, Yintai Department Store, Lianhua Group’s 40 automobile 4S stores, 29 Yintai stores and 139 Century Lianhua supermarkets in the province publicly promised to be assured of consumption, all of which were built as assured stores and implemented unreasonable returns. Among them, Lianhua Group and Yintai Department Store implemented 105,078 and 1,031 unreasonable returns respectively last year.

100% of 364 merchants in Wuzhen Scenic Area, which received more than 10 million tourists a year, returned goods without reason, and tourism consumption disputes went to the market supervision department for "zero complaints", which presented a win-win situation of enterprise economic benefits and consumer satisfaction, and promoted the construction of commercial civilization and the improvement of social atmosphere.

Netease koala, a cross-border e-commerce retail platform, piloted and promoted the online contradiction diversification solution platform under the guidance of the industrial and commercial departments. Consumers can make three-way face-to-face video calls with the platform and industrial and commercial managers, which can effectively handle cross-regional consumer disputes of e-commerce platforms.

The relevant person in charge of the Zhejiang Provincial Administration for Industry and Commerce said that the goal of "safe consumption in Zhejiang" will be fully realized by further improving the unreasonable return system, the traceability system of consumer goods quality, the clear price system, the payment security system, the strictest supervision system, the consumer protection system and the consumer evaluation system.(Source: Xinhuanet)

10. Share the courier box and walk into the mountain school.

"We must rely on our own ability to create happiness for the people around us!" This is the dream of a sixth-grade student in the central primary school of Beikuanping Town, Shangzhou District, Shangluo City, Shaanxi Province, and left a deep impression on Cheng Juan, a caring volunteer of Suning Logistics. On October 17th, the large-scale charity activity of "Going West for Love and Spreading Scholarly Books" and the third donation ceremony of "Scholarly Books Floating on the Long March Road" were held simultaneously in Beikuanping Town Central Primary School in Shangzhou District, Shangluo City, Shaanxi Province and Laolin Complete Primary School in Yingpan Town, Zhashui County.

As the caring unit of this activity, Suning Logistics is responsible for escorting nearly 10,000 love books and materials to 7 mountain primary schools in 6 counties of Qinling Mountains. Cheng Juan, a 22-year-old caring volunteer, just joined Suning Logistics last year, and followed the logistics delivery truck for more than four hours on the mountain road, giving the children here a logistics lesson.

Cheng Juan brought the children a shared courier box version 2.0. It takes several steps to put Su Geranin, the mascot of Suning, into the shared express box, which brings Cheng Juan closer to the children. The children have raised their hands to take a closer look at "this courier box that has only been seen on TV". The teachers sitting in the back row also praised them.

In recent years, with the development of e-commerce, Suning Logistics’ innovative green packaging product, the shared express box, can replace the paper express box and realize recycling through folding and recycling. Cheng Juan said, bring shared express boxes to children, hoping that children can understand the concept of environmental protection from an early age, start from the small things around them, love nature and protect the environment.

Since September, Suning Logistics has been linked with Nanjing and Xi ‘an. In order to enable children to read a complete book, Nanjing Yuhua Base is responsible for book packaging, turnover and transportation, while Xi ‘an Warehouse provides tens of square meters of storage space for loving books and other loving materials.(Source: Sichuan Online)

Ten typical negative cases of "Double Eleven" early warning report on credit risk in e-commerce field

1. Online shopping for second-hand motorcycles was "signed" in different places.

Recently, Mr. Wang from Ding ‘an, Hainan bought a second-hand motorcycle online. What he didn’t expect was that a few days later, the logistics showed that the motorcycle was signed in Guangdong.

Mr. Wang bought an 80% new motorcycle on the transfer APP and paid 3350 yuan through WeChat. Among them, 3,000 yuan is the cost of buying motorcycles, and the other 350 yuan is the freight. On the day of Mr. Wang’s payment, the transfer APP showed that the seller in Jieyang, Guangdong Province had delivered the goods through Yunda Express, and there was still a courier number on the page. Mr. Wang thought that he would receive the car in two days, but he wanted to express the information that the motorcycle was signed in Guangdong.

On the order page of Mr. Wang’s transfer APP, the goods were shipped from Jieyang, Guangdong on October 5, delivered at Liusha East Branch of Puning North Company in Jieyang at 4 pm on October 6, and signed in Guangdong on October 7, and the delivery address reserved by Mr. Wang was clearly Ding ‘an County, Hainan Province. After seeing this situation, Mr. Wang immediately applied for a refund. Unexpectedly, the seller rejected his application.

According to the application record provided by Mr. Wang, the seller admitted that the yunda express number he sent was false. The seller refused the refund application because he claimed to deliver the goods through another courier and insisted that Mr. Wang had received the car. If he wanted to refund the money, Mr. Wang had to return the car. In this regard, Mr. Wang contacted the seller more than once to negotiate, but the seller’s phone number could not be reached after the evening of the 12 th.

On October 13th, Mr. Wang applied for customer service intervention, but after three days, the payment was still not returned. On the day of the media interview, I also contacted the customer service. According to the reminder of the customer service staff, Mr. Wang reported the seller and applied for a customer service refund again. At 5: 30 pm on October 16th, Mr. Wang finally received a refund of 3350 yuan.(Source: Hainan Online)

2. Handmade snacks have become "three noes" food.

Ms. Cai recently took a fancy to a snack on a shopping platform. The staff of the online shop said that the snacks in the store were handmade and could be customized with various shapes and fillings, and then Ms. Cai placed an order. After the snacks arrived, Ms. Cai found that there was no important information such as the manufacturer, production date and shelf life on the packaging of the snacks, so she questioned the staff of the online store. The staff explained that dim sum is a private handmade work in the online shop, so there is no manufacturer, and the food is made only after the seller places an order to ensure freshness. Ms. Cai was worried that the quality of dim sum could not be guaranteed, so she proposed to return it. However, the owner of the online shop said that the food was customized by Ms. Cai, and it had been unpacked and could not be returned. Ms. Cai thought it was very unreasonable and complained about this matter to Penglai Consumer Complaint Center.

After receiving consumer complaints, the staff of Penglai Consumer Complaint Center of Yantai Consumers Association informed Ms. Cai that according to Article 6 of the Measures for Handling Consumer Complaints by the Administration for Industry and Commerce, consumer complaints are under the jurisdiction of the county (city) or district administrative department for industry and commerce where the operator is located or where the business behavior occurs. Therefore, it is recommended that consumers complain to the consumer complaint service center where the operator is located.

Yantai Consumers Association Penglai Consumer Investment Center reminds consumers that when buying food, they should pay attention to: when choosing food, try to buy it in large supermarkets and pastry shops with complete qualification certificates. When buying food, pay attention to check whether there is a "QS" or "SC" mark on the outer packaging, check the date of production, factory name, factory address, formula or main ingredients of the food, and beware of buying food without factory name, factory address and shelf life.(Source: Jellyfish Network)

3. Female college students encounter customer service fraud in Xiaohongshu refund.

At the beginning of July this year, Xiao Wu, a female college student, bought a bottle of more than 100 yuan of makeup spray on the online shopping platform of Little Red Book. A few days later, she received a call claiming to be "Little Red Book Customer Service", but she didn’t want to. This call became the beginning of her "nightmare" of being cheated.

Xiao Wu, the victim, said: "He said that he was the customer service of Xiaohongshu, and he accurately said the name of the spray I bought and also said my name. It is said that this thing has quality problems and needs to be recalled nationwide. Then he said where to put it, and the courier will come and collect it. He said that he wants a refund now. "

When the other party accurately told the details of the order, Xiao Wu relaxed his vigilance and added this "refund customer service" as an Alipay friend. After checking the credit score of Xiao Wu Alipay, the other party indicated that her credit value was too low to be refunded. If you want a refund, just open a loan APP like "coming to installment" and "ant borrowing" to improve your credit limit.

Xiao Wu, the deceived person, said: "I downloaded the loan APP without using it, and transferred the money to him according to the above instructions. He said that the ID card could be used to verify the amount. In the whole process, he forced you. Afterwards, he thought that there were doubts everywhere, but he was confused by him in the process of being cheated. "

The other party tricked Xiao Wu into borrowing more than 50,000 yuan through the loan APP, and then gave her a so-called refund QR code. Who knows that after Xiao Wu scanned this QR code, all the money in the account was transferred away.

Lawyer Chen Xi said: "From the current situation, consumers’ personal information has been leaked." The platform operator may have serious defects in program design or information security protection, which may lead to the theft of consumers’ personal information by others, or the third party may leak consumers’ information to seek improper benefits. If personal information is leaked due to the fault of the operator, the operator shall bear corresponding legal responsibilities.(Source: Fuzhou TV Station)

4. E-commerce official website was implanted in a phishing website.

Recently, some media received complaints from many consumers that after they bought online in Amazon, criminals used many loopholes in the website, such as hiding user orders, logging in from different places without reminding, logging in to personal accounts and implanting phishing websites, and then pretending to be Amazon customer service to refund customers with abnormal orders, but in fact, they defrauded users by means of online bank transfer and opening small loans.

It is worth mentioning that consumers almost don’t trust them the first time they receive fraudulent phone calls, but it is impossible to prevent that the "My Account" page of Amazon official website was tampered with by scammers, and finally clicked on the phishing website from this page, resulting in money being cheated.

Amazon said that the address bar is a column for users to edit and manage addresses. Amazon will not post any return information or update the order status in the address bar, and will not add links. If users find information other than the address in the address bar, they should be on high alert, and don’t blindly trust fraudsters to click on any unknown links.

Amazon revealed that in addition to security reminders, Amazon has taken countermeasures against the existing forms of fraud, including: shutting down the editing of Amazon website users’ personal homepage and "hiding orders" to prevent fraudsters from implanting phishing links; Hide customer contact information in the order; The system automatically identifies and deletes address book hyperlinks to prevent fraudsters from planting phishing links.(Source: The Paper)

5. Refund of online shopping goods into loans

Recently, nine people, including Lai Moumou, Xie Moumou and Ding Moumou, were arrested by Shaxian County Procuratorate of Fujian Province on suspicion of fraud because they pretended to be "Taobao customer service" and the buyer had quality problems in purchasing goods and could apply for a refund.

From July to August, 2018, Lai Moumou and Ding Moumou and others purchased the information of buyers who had recently shopped in Taobao through the Internet, and contacted the buyers by telephone, saying that the goods they had previously purchased had quality problems and could be refunded. Then, the victim’s WeChat was added, and the victim was induced to operate on his mobile phone Alipay through WeChat chat. Then, a link or QR code was generated in the background, which was specially purchased through the Internet in advance. After forwarding the link or QR code to the buyer through WeChat to log in, get the Taobao account number, password, ID number, contact phone number, bank card number and other information filled in by the buyer, and finally defraud the victim of the money loaned from Alipay, involving more than 300,000 yuan.

Fraud crimes often rely on specialized criminal gangs, with strong professionalism and clear division of labor, forming criminal gangs. Each link has corresponding organizers, who engage in different business links, charge corresponding fees and cooperate with each other.

When shopping online, use the customer service communication system provided by the e-commerce platform to communicate; In the case of product quality problems, abnormal transactions or slow delivery, it must be verified through the official channels of the e-commerce shopping platform, and directly communicate with the purchased merchants through the contact information provided by the platform; Don’t scan the QR code sent by strangers at will, and don’t easily click on the URL link sent by strangers. Don’t easily disclose any information about yourself, especially the bank card number, bank card password, Alipay password, verification code and other information.(Source: Fujian Procuratorate)

6. Wechat business is now forwarding advertisements to a new scam in the circle of friends.

One day in early September this year, when Ms. Qian, a citizen of Wuxi, was surfing the Internet at home, she had a micro signal to add her as a friend and asked her to help forward the advertisement of health care products to her circle of friends. Because the other party is a person in a WeChat group, Ms. Qian didn’t think much, immediately added friends and forwarded the advertisement to the circle of friends. What Ms. Qian didn’t expect was that it didn’t take long to send a circle of friends, and two WeChat netizens requested to add friends and consult health care products.

One of them claimed to run a pharmacy, while the other claimed to run a nursing home. Both of them needed to order health products forwarded by Ms. Qian. Seeing that so many customers came to the door, Ms. Qian bought 30 bottles from Wechat business who asked her to forward the advertisement, totaling 6,000 yuan, and became the agent of the health care product. After that, she sold these health care products to two consulting WeChat friends and successfully returned the money. Two WeChat friends said that health care products have a good effect and they have been purchased from Ms. Qian for a long time.

After a while, two WeChat friends said that health care products have good effects, and they need a lot of goods to be promoted in their own pharmacies and nursing homes. According to the request of the other party, Ms. Qian asked for 630 bottles from her family and paid 35,148 yuan for scanning the code. However, when she finished playing the money, the two next homes could not be contacted. She contacted her family, and the other party said that she would handle it herself. Soon, I can’t get in touch with my family. At this time, Ms. Qian realized that she was cheated and quickly called the police.

"In fact, the three WeChat friends that Ms. Qian met are all a group." According to the relevant person in charge of Jiangsu Anti-Fraud Center, this is a new trick of Wechat business’s scam. These scammers may be the same person or a gang. "They work together and role-play. Some of them play at home, and some play at home, creating the illusion that products are selling well and attracting victims to fall for it."(Source: Jiangsu, China Network)

7. College students encounter "shanzhai" customer service when opening online stores.

For swindlers, college students with insufficient social experience are one of their favorite targets. No, recently, the Baiyang Police Station of the Development Branch of Hangzhou Public Security Bureau received an alarm that college students were cheated. When opening an online shop, they met fake customers and fake customer service, and they were cheated by 3,000 yuan.

Less than is a student of a university in Xiasha. He registered an online shop some time ago. "Mainly selling books, I want to try to start a business, and I also want to earn some living expenses."

Not long after, the first "guest" came to Xiao Shao’s shop and took a book of less than 100 yuan. At the time of payment, the other party suddenly contacted Xiao, saying that the payment could not be completed, and suggested that he contact customer service to ask.

Just when it was less than wondering, "customer service" took the initiative to find the door. "He said that my store should sign a guarantee agreement and pay the deposit before it can be officially opened, otherwise the buyer will not be able to pay."

Although there are some doubts in my heart, I think the first business is coming, which is less than I don’t want to miss it. As a result, according to the instructions of "customer service", a deposit of less than 3,000 yuan was paid, and various so-called "services" were opened.

The problem has been solved, and the payment is less than that of the buyer before contacting, only to find that the other party has been unable to contact. Similarly, the "customer service" who automatically came to the door has disappeared. At this time, Xiao realized that he had been cheated.

The police reminded that there is no such thing as being unable to pay without a deposit in the online shopping transaction process. If you encounter similar problems, you can contact customer service for consultation through official channels, especially when it comes to money transactions, you must be vigilant.(Source: Zhongcai. com)

More than 8.600 people were fooled by "online store operation"

Opening an online shop is the choice of many entrepreneurs at present. Some criminals take the opportunity to publish false advertisements, saying that as long as they pay a package fee ranging from several thousand yuan to ten thousand yuan, they can provide the service of "online shop operation" and let online shop entrepreneurs "lie down and make money". On October 16th, the People’s Court of ouhai district, Wenzhou City, Zhejiang Province held a hearing and pronounced the contract fraud case.

In December 2012, Wang (female), a native of Hangzhou, born in 1980, established Hangzhou Longchuang E-Commerce Co., Ltd. in partnership with others and served as the legal representative. The company has three departments: promotion department, sales department and operation department, which assume different roles in the fraud process.

On the same day, in addition to the company boss Wang, among the other four defendants, Tang was the sales manager of the sales department, responsible for recruiting, training and managing sales personnel. Mei and Lu are the sales team leaders, recording the sales performance of the team members and guiding the sales staff how to cheat. After the sales staff join the company, the company will issue fraudulent words, that is, chat templates. Some sales staff also pretend to be customers to place orders at the victim’s online store, making them mistakenly think that the store has a real order, further inducing the victim to buy an upgrade service package to defraud more money. Gao is the head of the operation department, stabilizing and appeasing the victims of complaints after the fraud is successful, and "creating" conditions for the sales staff to implement further fraud.

According to the prosecution’s accusation, from October 2015 to November 2016, Wang organized employees of the company to defraud more than 600 victims in many places across the country in the name of "online shop operation", and defrauded a total of RMB 3.13 million. It is believed that they cheat others’ property by signing a service contract for the purpose of illegal possession, and should be investigated for criminal responsibility for contract fraud.

Wang and four managers all pleaded guilty. Ouhai court sentenced Wang to 10 years in prison, deprived of political rights for 1 year and fined 20 thousand yuan; Tang, Mei, Lu and Gao were sentenced to three years’ imprisonment, suspended for three years to three years’ imprisonment and suspended for five years, with fines ranging from 6,000 yuan to 10,000 yuan.(Source: Legal Network)

9. The "e-commerce exclusive" version has many "routines"

During the World Cup, Mr. Zhang bought a box of "Celtic" imported beer on an online platform, each with 24 cans, and the discounted price was 95 yuan. I have been buying in the supermarket before, and each can in the supermarket is about 8 yuan, which tastes good. This time, he searched the official flagship store of the brand and bought it. Every can was less than 4 yuan, which was half cheaper.

After receiving the beer, Mr. Zhang found something was wrong as soon as he took the first sip. The beer bought online obviously tasted a lot lighter and its unique flavor disappeared. Mr. Zhang contacted the online store customer service. The customer service explained that it is definitely not a fake, but the online store sells the "e-commerce exclusive" version, which may have some differences in taste with the physical store.

From the appearance of the online beer provided by Mr. Zhang, it is almost exactly the same as that of the supermarket. No matter the raw materials, auxiliary materials, original wort concentration and alcohol content are the same as those sold in the supermarket, there is no obvious difference between them in appearance. The online purchase page also does not indicate that this model is an "e-commerce exclusive" version.

Tang Hanlin, director of the network supervision department of Yangzhou Administration for Industry and Commerce, said that merchants selling "e-commerce-only" goods must first ensure that the quality is qualified and meets the product quality requirements. Secondly, we should fulfill the obligation of informing, clearly tell consumers what the differences are compared with offline products, and list the differences in detail, so that consumers can clearly understand all aspects of the product information and decide whether to buy it by themselves. For example, the appearance code of the "e-commerce exclusive" product is exactly the same as that of the physical store product, but the quality is lower, then this move violates the consumer’s right to know and is suspected of fraud.(Source: Yangzhou Net)

10. The Longines watch bought by Netease Koala is a "sample".

Tony chen (not his real name), a Beijing consumer, told China Consumer News that he bought a Longines female watch in Netease Koala Watch Store. After that, in the process of intercepting the watch strap, he tore off the plastic film wrapped on the watch and found that there were scratches on the watch chain buckle, and one side of the watch buckle had been worn white. Consumers suspect that they have bought the "samples" placed on the counter, and at the same time question that "Netease Koala’s self-operated watch shop" is not operated by Netease Koala.

On the morning of August 18th, Chen Lin took the watch to Longines’ designated official after-sales service to intercept the strap and verify its authenticity. After tearing off the plastic film wrapped on the watch, it was discovered that there were scratches on the bracelet buckle.

Tony chen’s wife also reported to Netease Koala, and since then, she has received two phone calls. "Netease koala’s customer service insists that it is impossible to verify where the problem lies, and the watches sold will not be returned or replaced. Finally, they said to compensate 500 yuan, but we can’t accept it. No one wants to spend 10,000 yuan to buy a watch that is flawed and may be a sample. "

Let Tony chen know that the watch he bought is a "counter sample watch", and there are two cards sent with the watch. The reporter saw that a card was marked with the words "Time Watch Line", and at the bottom of the card, the shaded part showed "Suzhou aristocratic watch shop". On another card, the information displayed is: Ole Store in Florence, Shanghai, etc.

Tony chen said that from the above information, it is very likely that this watch is a "sample" of the counter. He bought the watch for the logo of Netease Koala’s self-operation, and how did it become a "fashionable watch shop" and a "Suzhou aristocratic watch shop", and the source of the watch should not be "Ole shop in Florence, Shanghai".

However, in a photo provided by Tony chen, the last line is marked: "Netease Koala Watch Store" is a merchant that Netease Koala purchased from the sea, and the goods are delivered by the merchant. "If you don’t look at the product description carefully, you can’t see such information at all. Netease’s self-operation marked in front will make consumers think that Netease koala is self-operated. Isn’t this misleading consumers?" Tony chen said.(Source: China Consumer News)

(Case Editor: Credit Construction Research Group in E-commerce in the editorial department of China Credit Magazine)

CCTV News:Spring is in full bloom, and spring mountains are in sight. The land of China is full of strong festive atmosphere and vigorous economic vitality. Finance, foreign investment, ecology, science and technology, culture … … All walks of life in China, which is in full bloom, are full of the spirit of "fighting", "pioneering" and "real" energy, conveying hope and confidence. In 2024, the Year of the Loong, let us inspire the spirit of dragon and horse, run hard towards our dreams and run out of the "acceleration" of national development together.

The key business districts of Lantern Festival are expected to usher in a small peak of passenger flow.

The Lantern Festival on February 24th coincides with the weekend, and the national key business districts are expected to usher in a small peak of passenger flow. According to the forecast of China Mobile’s Wutong Big Data, on the Lantern Festival, the passenger flow of key business districts in China will reach nearly 27 million, an increase of nearly 8 percentage points over the same period last year. Among them, Jie Fangbei in Chongqing, Confucius Temple Pedestrian Street in Nanjing, Tianhe Road Business Circle in Guangzhou, Shenyang Middle Street and Wangfujing Street in Beijing will become the most popular night tours in this year’s Lantern Festival.

From March 6, 2024, Qingdao, Xi ‘an can issue a "personal travel endorsement" to and from Hong Kong and Macao.

Recently, the State Council approved the increase of Xi ‘an, Shaanxi Province and Qingdao, Shandong Province as "individual travel" cities for the mainland to Hong Kong and Macao.

The Exit-Entry Administration of People’s Republic of China (PRC) has decided to issue "individual travel endorsements" to and from Hong Kong and Macao for qualified personnel in Xi ‘an and Qingdao from March 6, 2024. Resident and residence permit holders in Xi ‘an and Qingdao can submit their applications at the artificial window of exit-entry management of public security organs in Xi ‘an and Qingdao or the intelligent endorsement equipment installed at the artificial window, and choose to apply for "individual travel endorsement" or "group travel endorsement" by themselves. "Personal Travel Endorsement" includes three-month endorsement, three-month endorsement, one-year endorsement and one-year endorsement; Go to Macao for endorsement once every three months and once a year. The holder of the endorsement can stay in Hong Kong or Macao for no more than 7 days at a time.

A-share 8 Lianyang Shanghai Composite Index regained the 3000 mark.

On February 23, A shares made another effort, and the Shanghai Composite Index closed at 3004.88 points, up 0.55%. Shenzhen Component Index closed up 0.28%. The Shanghai Composite Index "Balianyang" regained the 3000-point integer mark.　

On the disk, AI concept stocks continued to be active, among which Sora and short drama concept stocks led the gains, and many stocks closed at daily limit. In addition, multi-modal and computing leasing sectors were among the top gainers. It is understood that the Wensheng video model represented by Sora has greatly shortened the arrival time of AGI era. With the gradual upgrading of multi-modal large models, the demand for computing power will increase exponentially.

Chi Xu, chief strategist of Zhongtai Securities, said that since the Year of the Loong, the whole market has rebounded strongly. Recently, the market basically recovered the decline since the beginning of the year. On the other hand, we can also see that a lot of data since the recent first quarter, such as high-frequency consumption data and financial data during the Spring Festival, have shown a generally good trend.

In addition, the CSRC also responded by restricting major institutional investors from selling stocks at the opening and closing stages, and prohibiting institutions from shorting A shares through stock index futures, saying that investors’ rights to fair and free trading are guaranteed according to law, and illegal acts such as disrupting market trading order are resolutely cracked down according to laws and regulations.

Chi Xu, chief strategist of Zhongtai Securities, said that the timing of the introduction of this measure is very necessary, and the effect of the introduction is also very obvious, so that the liquidity of the whole small and medium-sized market value has been systematically resolved, and then the whole index has stabilized and rebounded. In the medium term, firstly, it has stabilized the whole market, and secondly, it has enhanced investors’ confidence in policies and the market as a whole.

In January, China absorbed 112.71 billion yuan of foreign investment.

According to data released by the Ministry of Commerce on the 23rd, in January this year, 4,588 foreign-invested enterprises were newly established nationwide, up 74.4% year-on-year; The actual amount of foreign capital used was 112.71 billion yuan, down 11.7% year-on-year and up 20.4% quarter-on-quarter. Foreign investment in China has continued the trend of industrial structure optimization and manufacturing recovery growth since last year.　

Securities and Futures Commission: Don’t let counterfeiters "cross the sea" and "muddle through"

The CSRC said on the 23rd that it will further intensify the crackdown on listed companies’ fraudulent issuance, financial fraud and illegal occupation by major shareholders, keep a close eye on listed companies’ abuse of accounting policies to adjust profits and other bad behaviors, and prevent counterfeiters from "crossing the sea" and "getting away with it", pay attention to the whole process of supervision and law enforcement, and resolutely clear up major illegal enterprises.　

Two departments: historical and cultural city and block protection should achieve "six noes"

Recently, the Ministry of Housing and Urban-Rural Development and the National Development and Reform Commission jointly issued a notice, demanding that the construction of protection and upgrading projects for historical and cultural cities and blocks in various places should be: no large-scale and centralized demolition of existing buildings, no large-scale and compulsory relocation of residents, no random relocation and demolition of historical buildings and old buildings with protection value, etc., so as to improve the level of historical and cultural protection and the quality of living environment.

The third "Tiangong Art Exhibition" was officially launched in China Space Station.

The third "Tiangong Art Exhibition" was officially launched at the China Space Station on the 23rd. With the theme of "Chinese modernization in children’s eyes", a total of 53 paintings were exhibited from 31 provinces (autonomous regions and municipalities directly under the Central Government) and Hong Kong and Macao Special Administrative Regions. The astronauts of Shenzhou 17 displayed and introduced the beautiful picture of Chinese modernization in the imagination of teenagers.　

The Ministry of Ecology and Environment announced the national ambient air quality in January this year.

The Ministry of Ecology and Environment recently announced that in January this year, the average number of days with good air quality in 339 cities at or above the prefecture level was 78.5%, up 4.2 percentage points year-on-year; The average proportion of days with severe and above pollution was 2.2%, down 3.2 percentage points year-on-year.

Mianyang, Sichuan: Infrared camera captures the moving image of wild giant pandas in the snow.

Recently, in the Beichuan area of Mianyang, Sichuan, the Giant Panda National Park, infrared cameras captured two images of wild giant pandas in the snow. In the shot, a wild giant panda stepped on the snow and entered the jungle. The next day, the giant panda reappeared and completed the territory marking behavior on the trunk. The staff judged that it was an adult giant panda from its appearance and size.

　　Tianjin North Network News:Starting from Spring Festival travel rush today, the traffic volume of the city’s roads is on the rise. The traffic control department reminds the majority of traffic participants to drive home safely with caution.

　　"One person, one seat" wears a seat belt all the time.

　　In case of emergency braking or collision, the seat belt can protect people from being thrown out of the car or injured by touching inside the car. Therefore, when driving, both drivers and passengers should fasten their seat belts. Including the front and rear passengers of the bus, and all passengers in the bus should fasten their seat belts. Drivers should not only fasten their seat belts on their own initiative, but also urge all the people in the car to use them in a standardized way. It is particularly important to emphasize that drivers and passengers of motor vehicles should fasten their seat belts during the whole driving process. Otherwise, even if the vehicle has an accident at low speed, it will bring serious consequences.

　　In addition, the illegal traffic behavior of overcrowding can easily lead to traffic accidents such as imbalance and rollover when the vehicle is driving, and the excess passengers in the car are not protected by seat belts, which makes it easier to cause serious casualties in case of accidents. The traffic control department reminds that both drivers and passengers of motor vehicles should take the initiative to refuse overcrowding and ensure that the drivers and passengers are "one person and one seat".

　　Watching videos while driving is very dangerous.

　　Nowadays, the display screen has become the standard in many cars, and some cars have more than one. On the way home from Spring Festival travel rush, people stay in their cars for a long time because of the long journey. In order to relieve boredom or appease their children, some people will play cartoons, movies, TV series, etc. on the display screen in their cars, which in fact also lays a traffic safety hazard. People in the car may also interfere with the driver while watching the program. Once the driver’s attention is attracted by the video plot and distracted while driving, the consequences will be unimaginable. The traffic control department suggests that drivers can listen to some music, radio, etc. in order to refresh themselves, and try not to watch dynamic videos.

　　Several sitting postures seem comfortable but hide hidden dangers.

　　On Spring Festival travel rush’s way home by car, due to the long distance, some passengers will put their feet on the center console, some will take off their shoes and sit cross-legged, and some will simply lie flat on the back seat. The traffic control department said that when the vehicle is driving, the sitting posture of the passenger seems to have nothing to do with driving, but the incorrect sitting posture will affect the driving safety to a certain extent and will also affect the passenger himself.

　　It is really comfortable to put your feet on the center console, but it will directly affect the driver’s view of the right rearview mirror, thus affecting driving safety. In addition, when the feet are placed on the center console, once the vehicle collides head-on, the upper body of the person will lean forward due to inertia, while the legs will be squeezed in the direction of the body because they are placed too high, and the whole body of the person will form a "V" shape. At this time, people’s waist will bear a very large impact force, and in the high-speed violent collision, it may even cause serious damage to the waist. In addition, whether sitting cross-legged in the co-pilot seat or lying flat on the back seat, there are great safety hazards. In case of sudden braking or collision, the passenger will lose his balance instantly and be pushed to the front seat or the front windshield by inertia, causing injuries.

　　The traffic control department suggested that it is illegal to use non-passenger vehicles such as trucks, tricycles and tractors to carry people, and passengers should stop riding these vehicles. In addition, the majority of passengers should buy tickets at the regular passenger station to stop riding or stopping at the informal station. Don’t take the illegally operated "black car" for cheap or convenience. (Jin Yun News Editor Sun Chang)

Jing Wei Yi [2023] No.104

District Health and Wellness Committees, Social Affairs Bureau of Beijing Economic and Technological Development Zone, and Municipal Health and Wellness Supervision Office:

　　The Interim Measures for the Record-keeping Management of Clinics in Beijing has been deliberated and adopted by the 15th Director’s Office Meeting of Beijing Municipal Health and Wellness Committee in 2023, and is hereby issued to you, please follow it.

Beijing Municipal Health and Wellness Committee　　　　

Beijing Municipal Administration of Traditional Chinese Medicine　　　　

November 14th, 2023　　

Interim Measures of Beijing Municipality on the Administration of Clinic Filing

Chapter I General Principles

　　Article 1 In order to do a good job in clinic filing management, these Measures are formulated in accordance with laws, regulations and provisions such as the Law of People’s Republic of China (PRC) on Basic Health Care and Health Promotion, the Law of People’s Republic of China (PRC) on Doctors, the Regulations on the Administration of Medical Institutions and the Interim Measures for the Administration of Clinic Filing.

　　Article 2 A clinic is a medical institution that provides outpatient diagnosis and treatment for patients. It mainly provides diagnosis and treatment services for common diseases and frequently-occurring diseases, and there is no inpatient bed (maternity bed). These Measures shall apply to clinics set up within the scope of this Municipality, excluding Chinese medicine clinics that are filed in accordance with the relevant provisions of the Interim Measures for the Administration of Filing of Chinese Medicine Clinics.

　　Article 3 The Beijing Municipal Health and Wellness Committee is responsible for guiding the filing management of general clinics, dental clinics and medical beauty clinics in all districts; The Municipal Bureau of Traditional Chinese Medicine is responsible for guiding the filing management of traditional Chinese medicine (comprehensive) clinics and integrated Chinese and Western medicine clinics in all districts; The health administrative departments of each district are responsible for the filing, supervision and management of general clinics, dental clinics, medical beauty clinics, traditional Chinese medicine (comprehensive) clinics and integrated Chinese and Western medicine clinics within their respective administrative areas.

Chapter II Case Preparation

　　Article 4 A unit or individual setting up a clinic shall report to the health administrative department of the district where the clinic is to be set up for the record, and can only carry out the practice activities after obtaining the record certificate of the clinic.

　　Article 5 The establishment of a clinic shall meet the following conditions:

　　(a) individuals who set up clinics must have been practicing in medical and health institutions for five years after registration; If the unit sets up a clinic, the main person in charge of the clinic shall meet the above requirements;

　　(two) in line with the basic standards of the clinic;

　　(3) The name of the clinic conforms to the Detailed Rules for the Implementation of the Regulations on the Administration of Medical Institutions and other relevant provisions;

　　(four) the clinic should be docked with the clinic information supervision platform where the filing organ is located, upload relevant information such as practice activities in time, and take the initiative to accept supervision;

　　(5) Being able to bear civil liability independently.

　　The Detailed Rules for the Implementation of the Regulations on the Administration of Medical Institutions stipulates that no unit or individual may apply for the establishment of a medical institution or set up a clinic.

　　Article 6 The filing of clinics in this Municipality shall be managed by electronic filing. If a clinic files a record, it shall submit the following materials through the electronic registration management platform:

　　(1) Basic information of clinic filing;

　　(two) the floor plan of the clinic house (referring to the scale of the house used by the clinic, indicating the functional distribution and area size);

　　(3) Property right certificate or lease contract of the clinic premises;

　　(four) the legal representative of the clinic, the main person in charge of the valid identity certificate and a copy of the relevant qualification certificate and practice certificate;

　　(5) Directory of other health technical personnel, valid identity certificates and copies of relevant qualification certificates and practice certificates (if the registration information of doctors and nurses submitted in the application materials is verified by the electronic registration system, it is not required to submit the relevant qualification certificates and practice certificates separately);

　　(6) rules and regulations of the clinic;

　　(7) List of clinic instruments and equipment;

　　(eight) the list of drugs attached to the pharmacy (cabinet);

　　(nine) the treatment plan of sewage, dirt and feces in the clinic, and the description of the surrounding environment of the clinic;

　　(10) Description of the information system of the clinic (including but not limited to the construction unit, project functions, hardware configuration, use process, etc., and whether it is connected to the supervision platform, etc.);

　　(eleven) the business license registration information of for-profit clinics (checked by the health administrative department through information sharing among government departments);

　　(12) Where a legal person or other organization sets up a clinic, it shall also provide the qualification certificate of the legal person or other organization, the identity certificate of the legal representative or the identity certificate of the representative of other organization.

　　Article 7 Filing persons shall truthfully provide relevant materials and reflect the real situation, and be responsible for the authenticity of the substantive contents of their filing materials. If the filer puts forward the need for on-site guidance of clinic practice before filing, the health administrative department may organize on-site guidance services of clinic practice according to the needs.

　　Eighth district health administrative departments after receiving the filing materials, the materials are complete and meet the filing requirements for the record, and the clinic filing vouchers are issued on the spot; If the materials are incomplete or do not meet the filing requirements, the filer shall be informed of all the materials that need to be supplemented at one time through the electronic registration system on the spot or within 5 days from the date of receiving the filing materials.

　　Article 9 A clinic shall publicize the clinic filing certificate and the practice registration information of health technicians in a prominent position in the clinic and accept social supervision.

　　Article 10 The name, address, legal representative or principal responsible person, ownership form, diagnosis and treatment subjects, service mode and other actual settings of the clinic shall be consistent with the items recorded in the clinic record voucher. If the above record information changes, it is necessary to apply to the original record-keeping organ for change through the electronic registration system.

　　After receiving the materials for filing changes, the health administrative departments of all districts shall make filing changes for those materials that are complete and meet the requirements for filing changes, and renew the changed clinic filing vouchers on the spot; If the materials are incomplete or do not meet the requirements for filing changes, the filer shall be informed of all the materials that need to be corrected at one time through the electronic registration system on the spot or within 5 days from the date of receiving the materials for filing changes.

　　Article 11 A clinic shall submit the following materials to the original filing organ through the electronic registration system when handling the change filing:

　　(1) Description of the matters to be changed for the record;

　　(two) to change the name of the clinic, the approval document or certificate issued by the competent unit of the clinic shall be submitted;

　　(three) to change the practice address, it shall submit the floor plan of the new address, the certificate of property rights and the lease contract;

　　(4) If the legal representative is changed, the identity certificate of the personnel shall be submitted; If the main person in charge is changed, the identity certificate, qualification certificate and practice certificate of the personnel shall be submitted;

　　(5) If the subject of diagnosis and treatment is changed, the floor plan of the clinic (indicating the location of the newly-added room for diagnosis and treatment), the list of health technical personnel who intend to practice in the subject of diagnosis and treatment, qualification certificates, practice certificates and valid identification certificates (if the registration information of doctors and nurses submitted in the application materials is verified by the electronic registration system, it is not required to submit the relevant qualification certificates and practice certificates separately), the equipment of the subject of diagnosis and treatment, and the list of relevant rules and regulations;

　　(6) If the number of dental chairs is changed, the design plan indicating the location of dental chairs, the list of health technical personnel to be practicing, qualification certificates, practice certificates and professional titles shall be submitted (if the registration information of doctors and nurses submitted in the application materials is verified by the electronic registration system, it is not required to submit the relevant qualification certificates and practice certificates separately), and the equipment;

　　(seven) the business license registration information of for-profit clinics (checked by the health administrative department through information sharing among government departments).

　　Twelfth clinics should carry out their practice activities in accordance with the requirements of the Regulations on the Administration of Medical Institutions and other relevant laws and regulations.

　　Thirteenth clinics closed, must be through the electronic registration system to the original filing authority for the record.

　　If the clinic is closed for more than one year due to reasons other than reconstruction, expansion or relocation, it shall be deemed as closed.

　　Fourteenth clinic filing vouchers shall not be forged, altered, sold, transferred or lent.

　　If the clinic filing certificate is lost, it shall be declared in time and apply to the original filing authority for a replacement.

　　Fifteenth clinics should carry out diagnosis and treatment activities according to the recorded diagnosis and treatment subjects, and strengthen the management of staff, diagnosis and treatment activities, medical quality and medical safety. The development of medical technical services shall comply with the relevant provisions of the Measures for the Administration of Clinical Application of Medical Technology.

　　The clinic shall not carry out medical activities without filing.

　　Sixteenth clinics should strictly abide by the "People’s Republic of China (PRC) Infectious Disease Prevention Law" and other laws and regulations on the prevention and control of infection in medical institutions.

　　Seventeenth clinics should establish an information system to record the diagnosis and treatment information, and submit and upload the diagnosis and treatment information to the local clinic information supervision platform in accordance with the provisions and standards of the urban health administrative department.

Chapter III Supervision and Administration

　　Eighteenth district health administrative departments should strengthen the supervision and management of clinic practice, medical quality, medical safety and so on. The health administrative department of each district shall, within 20 days from the date of issuing the clinic filing certificate, disclose the clinic filing information to the public through the official website of this district, so as to facilitate the inquiry and supervision of the society and the masses.

　　The health administrative departments of all districts shall promptly submit the filing information of clinics within their respective jurisdictions to the municipal health administrative department or the competent department of traditional Chinese medicine. If the municipal health administrative department or the competent department of traditional Chinese medicine finds that the filing matters do not conform to the provisions of the present measures, it shall order the district health administrative department to make corrections.

　　Nineteenth district health administrative departments shall conduct on-site verification (including the uploading of diagnosis and treatment data) within 30 days from the date of issuing the clinic filing certificate to the newly established clinics, and make rectification within 1-6 months if they do not meet the filing conditions. Refusing to make rectification within the time limit or failing to meet the requirements after rectification, the record shall be revoked and announced to the public in a timely manner.

　　Twentieth district health administrative departments should establish a clinic integrity file. The "Clinic Filing Voucher" obtained by the filer through filing is revoked due to violation of Article 19 of these measures, and will be recorded in the integrity file, which will be used as the basis for joint credit punishment of relevant departments.

　　Twenty-first district health administrative departments should make full use of information technology, big data and other means to improve the efficiency of supervision, and bring clinics into the medical quality management control system of their respective administrative areas to ensure the quality and safety of medical care.

　　Clinics should connect with the practice and service supervision platform of medical institutions in Beijing, upload relevant information such as practice activities in time, and take the initiative to accept supervision.

　　Article 22 The health administrative department of each district shall conduct on-site supervision and inspection on the clinics within its jurisdiction at least once a year, and conduct on-site inspection on the clinics whose practice address, diagnosis subjects, number of dental chairs and other items are changed within 30 days from the date of issuing or renewing the clinic filing vouchers, and conduct daily supervision and monthly practice analysis by using the information supervision platform, and form a supervision and analysis report on the practice activities of the clinics within its jurisdiction at least once every six months. District-level health administrative departments have the right to require clinics to provide materials needed for supervision, and clinics shall not refuse, conceal or conceal them.

　　Article 23 In the process of supervision and management, the urban health administrative department and the Municipal Bureau of Traditional Chinese Medicine find that there are illegal cases in the clinic, and they shall be punished and dealt with according to the People’s Republic of China (PRC) Physician Law, the Regulations on the Management of Medical Institutions, the Detailed Rules for the Implementation of the Regulations on the Management of Medical Institutions, and the relevant regulations on the management of bad practice points of medical institutions in Beijing.

　　Article 24 Under any of the following circumstances, the clinic shall report to the local health administrative department, or if the health administrative department and the competent department of traditional Chinese medicine find any of the following circumstances in the process of supervision and management, the original filing organ shall revoke its filing and make a timely announcement to the public:

　　(1) The clinic is closed;

　　(2) The clinic voluntarily terminates its practice activities;

　　(three) using false materials for the record;

　　(four) the occurrence of "Regulations on the Administration of Medical Institutions" and other laws and regulations should be ordered to stop practicing activities.

　　Article 25 Clinics should strengthen network security management and personal information protection in accordance with the Network Security Law of the People’s Republic of China, the Data Security Law of People’s Republic of China (PRC), the Personal Information Protection Law of People’s Republic of China (PRC), the Measures for the Administration of Network Security of Medical and Health Institutions and other relevant laws, regulations and provisions. When network security incidents such as personal information and medical data leakage of patients occur, they should promptly report to relevant departments and take effective countermeasures.

　　Twenty-sixth clinic practitioners should actively participate in professional and technical training, continuing education and other activities to improve the professional and technical level.

　　Twenty-seventh clinics should establish a sound management system for medical quality and medical safety, and strengthen the management of medical quality and medical safety.

Chapter IV Supplementary Provisions

　　Twenty-eighth district health administrative departments after the completion of the clinic record, should be through the electronic registration information system of medical institutions to print the "clinic record certificate", no longer issued the "practice license of medical institutions". Clinics that have previously obtained the Practice License of Medical Institutions shall be directly filed and renewed with the Certificate of Clinic Filing, with a transition period of one year. Newly filed clinics shall be filed in accordance with these measures and the latest version of the basic standards for clinics.

　　Clinics should comply with the relevant provisions of the electronic license work of medical institutions.

　　Twenty-ninth Sino foreign joint ventures, cooperative clinics, Hong Kong, Macao and Taiwan funded clinics management in accordance with the relevant provisions.

　　Thirtieth the time limit stipulated in these Measures shall be calculated in working days.

　　Thirty-first district clinics filing work should comply with the relevant provisions of the city’s "one industry and one license" and the relevant requirements of the list of prohibited and restricted new industries in Beijing.

　　Article 32 These Measures shall come into force as of December 31, 2023. "Notice of Beijing Municipal Health and Wellness Committee on Printing and Distributing the Administrative Measures of Beijing Clinics for Filing (Trial)" (Jing Wei Yi〔2021〕No.19) shall be abolished at the same time.

No.7

　　The measures for the implementation of the management of books, newspapers and periodicals market in Beijing are hereby promulgated and shall come into force as of April 1, 1991.

Measures of Beijing Municipality for the Administration of Books, Newspapers and Periodicals Market

　　Article 1 These Measures are formulated for the purpose of implementing the Regulations of Beijing Municipality on the Administration of Books, Newspapers and Audiovisual Markets promulgated by the Standing Committee of the Municipal People’s Congress (hereinafter referred to as the Regulations) and strengthening the management of the books, newspapers and periodicals markets.

　　Article 2 The "Regulations" and these Measures must be fully implemented in the distribution and lease of books and newspapers within the administrative area of this Municipality (referring to the wholesale, retail, mail order and consignment, the same below).

　　Article 3 The Municipal Press and Publication Bureau is the competent authority of the book and newspaper market in this Municipality, and is responsible for the supervision and management of the distribution and rental of books and newspapers in this Municipality. The district and county cultural administrative organs shall be responsible for the daily management of the books, newspapers and periodicals market within their respective administrative areas.

　　Article 4 An entity applying to engage in the business of publishing and renting books and newspapers must have a fixed business place, capital and equipment corresponding to its business scale, and the establishment of outlets shall conform to the development plan of the book and newspaper publishing industry in this Municipality and the market planning of the districts and counties.

　　Units applying for the wholesale business of books, newspapers and periodicals, in addition to the above conditions, must also have higher authorities, engaged in retail business for more than three years, and have management personnel with certain business level and cultural knowledge.

　　Article 5 An individual applying to engage in the retail and rental business of books, newspapers and periodicals must have a permanent residence in this Municipality and a junior high school education or above, in addition to meeting the provisions of the first paragraph of Article 4 of these Measures.

　　No individual may engage in the wholesale business of books, newspapers and periodicals.

　　Article 6 Units and individuals applying for the business of publishing and renting books, newspapers and periodicals shall submit relevant materials to the local district or county cultural administrative organ for examination and approval; With the approval of the district and county cultural administrative organs, a business license shall be issued, and the applicant shall apply for a business license from the administrative department for industry and commerce with a certificate.

　　The wholesale business of calendars, calendars and New Year pictures is operated by Xinhua Bookstore. Retail calendars, calendars and new year pictures of books, newspapers and stationery operators shall be reported to the local district and county cultural administrative organs for examination and approval; If approved, a temporary business license shall be issued, and the corresponding registration shall be handled with the administrative department for industry and commerce. The temporary license shall indicate the validity period.

　　Those who have not obtained a business license shall not operate calendars, calendars or New Year pictures.

　　Foreign book and newspaper business units applying for engaging in book and newspaper business activities in this city must hold the approval documents of the local provincial press and publication administrative authorities and report to the Municipal Press and Publication Bureau for approval; If it is approved, it will be issued with a business license and a special certificate for registration with the administrative department for industry and commerce.

　　Unless otherwise provided by laws and regulations, those who have not obtained the business license and business license are not allowed to engage in the business of publishing and renting books and newspapers.

　　The business license is not allowed to be lent, leased, altered or forged.

　　Books, newspapers and periodicals business units or individuals (hereinafter referred to as book and newspaper operators) that change their business location, name, nature, competent department and other matters or close their business shall go through corresponding changes or close their business registration with the original approval authority.

　　Seventh postal departments engaged in newspaper distribution business, according to the relevant provisions of the "Postal Law", the provisions of Article 6 of these measures are not applicable. Non-postal personnel who retail newspapers must obtain the approval of the local postal department and wear the newspaper retail market business license printed by the postal department.

　　Newspaper employees who sell newspapers published by this newspaper must wear the newspaper retail market business license printed by this newspaper.

　　The style of newspaper retail market business license shall be reported to the Municipal Press and Publication Bureau for the record by the issuing unit.

　　Article 8 Operators of books, newspapers and periodicals shall abide by the following provisions:

　　1. Do not operate beyond the approved mode and scope of operation. Without approval, it is not allowed to operate antique books and newspapers, imported books and newspapers (including Taiwan Province, Hongkong and Macau editions) and internally distributed books and newspapers.

　　Two, the unit operating books and newspapers must be purchased from the official publishing unit and the unit approved to engage in wholesale business; Self-employed books, newspapers and periodicals must be purchased from wholesale units in this city. Wholesale units shall not wholesale books, newspapers and periodicals to operators without business licenses.

　　Third, it is forbidden to sell or rent books, newspapers and periodicals that propagate and incite against the basic principles set by the Constitution, oppose the Communist Party of China (CPC)’s leadership, deny the socialist system, endanger national security, undermine national unity, and promote obscenity, feudalism, superstition and murder and violence; It is forbidden to sell or rent books, newspapers and periodicals without standard ISBN, uniform ISBN, publishing unit and pricing, and other illegal publications prohibited by the state.

　　Four, books and newspapers, advertisements, orders, shall not use low-level, vulgar, obscene language and pictures; Do not make false propaganda. Books issued internally and imported shall not be advertised publicly.

　　Five, shall not arbitrarily alter the pricing of books and newspapers or arbitrarily increase the price, shall not be sold with books and newspapers.

　　Article 9 Books and periodicals of literature and art and sexual knowledge purchased by wholesale units shall be submitted to the Municipal Press and Publication Bureau for review. The Municipal Press and Publication Bureau shall, within three days from the date of receiving the sample book, make a reply of agreeing or disagreeing with the sales. Without examination or examination by the Municipal Press and Publication Bureau, it is considered that the contents of books and periodicals violate the "Regulations" and the relevant provisions of the state and do not agree to the sale, and the wholesale unit shall not sell or deal with them without authorization.

　　Tenth in parks, exhibition halls and other public places to hold books, newspapers and exhibitions, must be reported to the Municipal Press and Publication Bureau for approval before opening, and then according to the relevant provisions of the management of commodity exhibitions and exhibitions.

　　Article 11 The Municipal Press and Publication Bureau and the district/county cultural administrative organs may take measures to stop selling, temporarily detain and seal up books and newspapers that are sold or rented in this city and are banned in violation of Article 16 of the Regulations, and deal with them in accordance with the Regulations and relevant state regulations.

　　Twelfth in violation of the "Regulations" and these measures, the municipal press and publication bureau or the district/county cultural administrative organ shall give the following penalties:

　　First, those who operate books, newspapers and periodicals without a business license, or those who do not operate in the approved fixed place with a business license, shall be banned, all illegally operated books and periodicals and illegal income shall be confiscated, and depending on the seriousness of the case, the unit shall be fined not less than 20,000 yuan from 1000 yuan, and the individual shall be fined not less than 50 yuan and not more than 500 yuan.

　　Two, without the approval of the calendar, calendar, New Year pictures, given a warning, confiscation of illegal calendars, calendars, New Year pictures and illegal income; If the circumstances are serious, a fine of more than 20,000 yuan from 1000 yuan may be imposed.

　　Three, change or business is not required to register, give a warning or a fine of more than 50 yuan and less than 500 yuan.

　　Four, lent, leased, altered business license, given a warning, a fine of more than 100 yuan and 1000 yuan; If the circumstances are serious, the business license shall be revoked, and the business license shall be revoked by the administrative department for industry and commerce. Whoever forges a license shall be punished according to the first paragraph of this article, and the forged license shall be confiscated. If a crime is constituted, criminal responsibility shall be investigated according to law.

　　Five, newspaper workers and personnel approved by the postal department retail newspapers are not required to wear the newspaper retail market business license, given a warning or a fine of more than 5 yuan and less than 50 yuan.

　　Six, without authorization beyond the approved mode of operation and scope of operation, by the Municipal Press and Publication Bureau or the district and county cultural administrative organs in conjunction with the administrative department for Industry and commerce, confiscate the illegal income, and may be fined less than 3 times the total price of books and newspapers; If the circumstances are serious, the business license and business license shall be revoked.

　　Seven, in violation of the provisions of the purchase of books and newspapers, given a warning; If the circumstances are serious, the illegally purchased books and newspapers shall be confiscated, and the unit shall be fined between 2,000 yuan and 20,000 yuan, and the individual shall be fined between 5,000 yuan and 500 yuan.

　　Eight, the sale of prohibited books and periodicals, confiscate all prohibited books and periodicals and illegal income, and impose a fine of 3 to 5 times the total price of prohibited books and periodicals; If the circumstances are serious, the business license shall be revoked, and the business license shall be revoked by the administrative department for industry and commerce. Those who engage in speculation shall be punished by the administrative department for industry and commerce in accordance with the Provisional Regulations on Administrative Punishment of Speculation. Those who violate the administration of public security shall be punished by the public security organs in accordance with the Regulations of the People’s Republic of China on Administrative Penalties for Public Security. If a crime is constituted, criminal responsibility shall be investigated according to law.

　　Nine, wholesale units are not required to submit sample books, give a warning; If the circumstances are serious, the income from unauthorized sales of books and periodicals shall be confiscated, and a fine of more than 20,000 yuan from 1000 yuan may be imposed, until its wholesale business license is revoked.

　　Thirteenth in violation of the relevant provisions of advertising, prices, etc., by the Municipal Press and Publication Bureau or the district, county cultural administrative organs in conjunction with the industrial and commercial, price management organs to investigate and deal with according to law.

　　Fourteenth books and newspapers market management personnel to check the books and newspapers market, must produce inspection certificates; When withholding or confiscating books, newspapers and periodicals, a uniformly printed collection voucher must be issued; When stopping the sale and sealing up books and newspapers, the seals printed uniformly shall be used; When the operator is punished, a decision on handling illegal cases must be issued. Managers do not implement the above provisions, operators have the right to refuse inspection and punishment. Those who obstruct managers from performing official duties shall be punished by public security organs according to law.

　　Fifteenth problems in the specific implementation of these measures, the Municipal People’s government authorized the Municipal Press and Publication Bureau to explain.

　　Article 16 These Measures shall come into force as of April 1, 1991. On October 25, 1986, the Municipal People’s Government approved and issued the Regulations on Strengthening the Management of Books and Newspapers Market, which was abolished at the same time.

Residential community is the main space of residents’ life, and residential property management is related to the quality of life of the people, the safe operation of the city and social harmony and stability. Not long ago, 10 departments, including the Ministry of Housing and Urban-Rural Development, issued a notice requesting to accelerate the development of the property service industry, promote the upgrading of property services to high quality and diversification, and meet the people’s growing needs for a better living. The reporter interviewed relevant industry associations and enterprises on the issues of public concern in the process of property development.

Clarify the boundary of property management

Property management is closest to residents, which can not only serve the masses well, but also become an important force in grassroots social governance. However, the overall pattern of bringing property management into social governance is still in the initial exploration stage and faces many problems. This also brings confusion to community owners, for example, how can illegal building of properties always be managed badly? Electric bicycles are illegally charged everywhere, which has great security risks. Who should care? The quality of the house is not satisfactory. The property service companies say that it is left over by the developers, and they should not be in charge. What should the owners do?

It is reported that for a long time, the relevant government departments have regarded property service enterprises as the starting point of implementation, and enterprises have undertaken many government management responsibilities or public service obligations. In addition, based on their own expectations of property services, some owners are not accurate enough in understanding the boundary scope of property management, and require property service enterprises to provide services beyond the scope of their duties and contractual agreements.

A few days ago, the Ministry of Housing and Urban-Rural Development and other 10 departments issued the Notice on Strengthening and Improving the Management of Residential Property (hereinafter referred to as the Notice), which further clarified which matters were the responsibility of relevant government departments, which were the responsibility of streets and which were the responsibility of property service enterprises.

The "Notice" clearly promotes the sinking of urban management services. Promote the extension of urban management services to residential communities, rely on the urban comprehensive management service platform, and establish a mechanism for accepting and handling problems reflected by the masses. Clear the list of responsibilities of departments and units, compact the work responsibilities, and promptly investigate and deal with illegal behaviors such as illegal construction, destroying green, arbitrarily dumping garbage, raising animals in violation of regulations, illegally parking and charging electric bicycles, occupying and blocking public and fire exits in the property service area. Clear water supply, drainage, power supply, gas supply, heating, communication, cable television and other professional operating units to serve the end users according to law, and implement the responsibility of professional operating units for the maintenance, conservation and renewal of related facilities and equipment in the property service area.

Thus, the management and service of residential community is not only the responsibility of property service enterprises. Whether it is illegal acts such as illegal construction, or problems in operation and maintenance such as water, electricity and heat, the main body of its management lies in the competent departments of the city government or professional operating units. With this "Notice", it has become more clear who the residents should go to for the problems to be solved.

At the same time, residents have high expectations for the quality of property services. How can property management be improved? The Notice proposes a number of measures in this regard. Fully implement the main responsibility of service quality of property service enterprises. Property service enterprises should improve the service quality guarantee system, establish a rapid handling mechanism for service complaints, strengthen the management of personnel and vehicles, regularly inspect and maintain shared parts and facilities, take reasonable measures to protect the personal and property safety of owners, do a good job in greening and maintenance, assist in standardizing garbage delivery and timely cleaning and removal, improve the living environment, improve the living quality, create excellent property service projects and enhance the quality of personnel in the property service industry. In addition, we should also improve the formation mechanism of property service prices, which are mainly formed through market competition.

Promote the improvement of property management

Small community, big society, managing a residential community well requires the joint efforts of the government, enterprises and owners. In the face of current problems, the Notice responds to social concerns, studies and solves industry pain points, and promotes all parties to explore.

What should I do if the owners’ committee representing the rights and interests of the majority of owners is delayed? The "Notice" clarifies that if the conditions for the establishment of the owners’ meeting are not available for the time being, it is necessary to explore the establishment of a property management Committee attended by community residents’ committees and owners’ representatives to temporarily replace the owners’ Committee.

According to the relevant person in charge of china property management institute, if it is really difficult to set up an industry committee, we can learn from the experience of Beijing and Guangzhou, and first set up a property management committee, which will exercise relevant rights on behalf of the residents. The property management committee can temporarily make up for the problem that there is no industry committee in the community and it is difficult for residents to claim their wishes.

The reporter learned that in many cities, the establishment of industry committees or property management committees has become an important starting point for strengthening property management. The "Three-year Action Plan (2020-2022) on Strengthening Beijing’s Property Management and Improving the Property Service Level" promulgated by Beijing in 2020 clearly stipulates that more than 2,000 new owners’ committees (property management committees) will be established before the end of 2020; The formation rate of owners’ committees (property management committees) will reach over 30%, over 70% in 2021 and over 90% in 2022.

How to supervise the services of property service enterprises? The Notice clarifies that the property management industry will establish a credit evaluation system for property service enterprises. According to the credit status of enterprises, the urban housing and urban-rural construction departments will grant credit star marks, implement credit classification and supervision, and strengthen the application of credit information in the bidding of early property management, the selection of property service enterprises by the owners’ meeting, and government procurement. At the same time, a red and black list system for property service enterprises will be established to promote the formation of a market environment for survival of the fittest. Property service enterprises and persons directly responsible for serious violations of laws and regulations and vile circumstances shall be cleared out of the market according to law.

The relevant person in charge of china property management institute said that strengthening residential property management not only requires the efforts of the government and enterprises, but also mobilizes the enthusiasm of residents, social organizations, social work service agencies, community volunteers, resident units and other parties, so as to achieve common decision-making, joint development, joint management of construction, joint evaluation of effects and sharing of achievements. In this way, property management can play a greater role in building a new pattern of grassroots social governance.

Expand the market, new blue ocean

After 40 years of development, China’s property management industry has gradually become mature and perfect. At present, the number of property service enterprises in China is 234,000, with more than 7.4 million employees. In recent years, property service enterprises have ushered in a wave of listing. At present, there are more than 40 listed property service enterprises, indicating that capital is very optimistic about the development prospects of the property management industry. The latest data shows that the operating income of China’s property management industry will reach 1,180.03 billion yuan in 2020.

The mode of "property service+life service" can enable residents to enjoy better property services and bring greater development opportunities to the property management industry. The "Notice" clarifies that it will promote the development of the life service industry. Encourage qualified property service enterprises to extend to the fields of pension, child care, housekeeping, culture, health, house brokerage, express delivery and other fields, and explore the "property service+life service" model to meet the diversified multi-level living and living needs of residents.

The person in charge of Longhu Smart Service told the reporter that "property service+life service" has always been the direction actively explored by Longhu Smart Service. Up to now, nine kinds of value-added service products, such as "rental and sale of gannets", "rejuvenation masters", "longan optimization" and "Yugong moving", basically cover the owner’s whole life service chain.

Wan Jie, vice president of ocean service and general manager of value-added business department, told reporters that ocean service is willing to do more exploration in "property service+life service", which is an important development opportunity for property service enterprises. At present, Ocean Shipping Service has a layout in space management, real estate brokerage, Mercure and community retail, and continues to explore new products and new tracks in hot industries, such as education, tourism and pension industry. However, in practice, there are also some problems. For example, in the process of developing old-age care services, it may be necessary to occupy community venues. Owners often have different opinions on whether to establish old-age care institutions according to whether there are elderly people in different families.

Wan Jie appealed that property service enterprises are facing some "blocking points" in promoting "property service+life service", and hoped that relevant departments would issue detailed implementation rules, straighten out the management authority of property service enterprises, and help enterprises better provide life services such as old-age care.

In terms of improving "property service+life service", the Notice also proposes to guide property service enterprises to provide customized products and personalized services through the smart property management service platform to realize one-click appointment and door-to-door service.

In this regard, the relevant person in charge of china property management institute believes that the smart platform of property service enterprises should be open and shared, not only serving a community, but also radiating to the surrounding communities. Through channels such as mobile APP, the owners of surrounding communities can also enjoy the services of excellent property service enterprises nearby, increase the supply of quality property services and facilitate the lives of surrounding residents.

The person in charge of Longhu Smart Service said that it is also a trend for property service enterprises to go out of the community and serve a wider urban space. Based on the advantages of brand property service enterprises in management and service fineness, as well as the deepening of their own technology penetration, with the improvement of management radius, urban service will bring huge development space for professional property service enterprises. (Reporter Kang Shu)

According to the news of "Beijing Haidian Market Supervision" WeChat WeChat official account on August 3, from July 10 to July 27, 2022, Haidian District Market Supervision Administration continued to carry out food and beverage safety inspections, and investigated and dealt with 18 food and beverage stores in Haidian District according to law. The investigation situation is as follows:

1. Yi Jiaren (Beijing) Catering Management Co., Ltd. Second Branch

(Name of signboard: None)

There is a problem that the kitchen environment is unclean, which violates the provisions of Item (1) of Paragraph 1 of Article 33 of People’s Republic of China (PRC) Food Safety Law. According to the provisions of Item (13) of Paragraph 1 of Article 126 of People’s Republic of China (PRC) Food Safety Law, it is ordered to make corrections and give a warning.

At the same time, according to the provisions of Article 26 of the Measures for the Supervision and Administration of Food Safety in Online Catering Services, the online business activities of the enterprise on the ordering platform were immediately stopped.

2. Beijing Shanshi Kunpeng Catering Center

(Name of signboard: None)

There is a problem of not establishing and observing the incoming inspection record system according to the regulations, which violates the provisions of paragraph 2 of Article 53 of People’s Republic of China (PRC) Food Safety Law. According to the provisions of item 3 of paragraph 1 of Article 126 of People’s Republic of China (PRC) Food Safety Law, it is ordered to make corrections and give a warning.

At the same time, according to the provisions of Article 26 of the Measures for the Supervision and Administration of Food Safety in Online Catering Services, the online business activities of the enterprise on the ordering platform were immediately stopped.

3. Beijing Hongyunhai Catering Service Co., Ltd.

(signboard name: Mrs. Hao porridge)

There is a problem of operating hot food beyond the scope, which violates the provisions of the first paragraph of Article 27 of the Measures for the Administration of Food Business License. According to the provisions of the first paragraph of Article 49 of the Measures for the Administration of Food Business License, it shall be ordered to make corrections and given a warning.

4. Beijing Zhenguo Zhixian Catering Management Co., Ltd.

(Name of signboard: Fruit Fishing)

There is a problem of failing to publicize the health certificates of employees, which violates the provisions of Article 14 of the Regulations on the Management of Small-scale Food Production and Operation in Beijing. According to the provisions of Article 28 of the Regulations on the Management of Small-scale Food Production and Operation in Beijing, it is ordered to make corrections within a time limit.

5. Beijing Zhenguo Zhixian Catering Management Co., Ltd.

(Signboard name: camel barbecue)

There are problems such as poor sanitation on the ground, raw material rough machining and kitchen utensils cleaning directly on the ground, mixed rough machining pools, and damage to the sink in the cold food special room. It is ordered to suspend business for rectification and resume business after the rectification is completed.

6. Beijing Fuchangwen Catering Management Center

(Name of signboard: Jingmailong)

There are problems such as poor sanitation in the operation room, failure to wash kitchen utensils according to regulations, and rough machining of raw materials on the cleaning pool, and it is ordered to suspend business for rectification, and resume business after the rectification is completed.

7. Burning Season (Beijing) Catering Co., Ltd.

(Signature Name: Burning Season Hot Spicy Dip)

The problem of storing raw materials and stacking them on the ground shall be ordered to suspend business for rectification and resume business after the rectification is completed.

8. Yu Yingxiang Hardware and Building Materials Store, Shangzhuang Town, Haidian District, Beijing

(Name of signboard: Shanxi Daoxiao Noodles)

There is a problem of not establishing and observing the incoming inspection record system according to the regulations, which violates the provisions of paragraph 2 of Article 53 of People’s Republic of China (PRC) Food Safety Law. According to the provisions of item 3 of paragraph 1 of Article 126 of People’s Republic of China (PRC) Food Safety Law, it is ordered to make corrections and give a warning.

9. Beijing Xia Xiang Xie Hou Catering Management Co., Ltd.

(Signboard Name: Shrimp Enjoy Crab Meet)

There is a problem of failing to clean up the food beyond the shelf life in time, which violates the provisions of the first paragraph of Article 54 of the Food Safety Law of People’s Republic of China (PRC). According to the provisions of Article 132 of the Food Safety Law of People’s Republic of China (PRC), it is ordered to make corrections and give a warning.

At the same time, according to the provisions of Article 26 of the Measures for the Supervision and Administration of Food Safety in Online Catering Services, the online business activities of the enterprise on the ordering platform were immediately stopped.

10. Beijing Xiangyue Dongting farmhouse cuisine cookshop

(Name of signboard: Dongting Lake Maojiacai)

There is a problem that the kitchen environment is unclean, which violates the provisions of Item (1) of Paragraph 1 of Article 33 of People’s Republic of China (PRC) Food Safety Law. According to the provisions of Item (13) of Paragraph 1 of Article 126 of People’s Republic of China (PRC) Food Safety Law, it is ordered to make corrections and give a warning.

At the same time, according to the provisions of Article 26 of the Measures for the Supervision and Administration of Food Safety in Online Catering Services, the online business activities of the enterprise on the ordering platform were immediately stopped.

11. Beijing Ba Uemon Catering Management Co., Ltd.

(signboard name: drunken tiger biography)

There is a problem of failing to store food as required, which violates the provisions of the first paragraph of Article 54 of the Food Safety Law of People’s Republic of China (PRC). According to the provisions of Article 132 of the Food Safety Law of People’s Republic of China (PRC), it is ordered to make corrections and give a warning.

At the same time, according to the provisions of Article 26 of the Measures for the Supervision and Administration of Food Safety in Online Catering Services, the online business activities of the enterprise on the ordering platform were immediately stopped.

12. Chuanshi (Beijing) Catering Management Co., Ltd.

(Signboard name: Porridge Emperor Hong Kong-style Tea Restaurant for ten years to cook a bowl of porridge)

There is a problem that the kitchen environment is unclean, which violates the provisions of Item (1) of Paragraph 1 of Article 33 of People’s Republic of China (PRC) Food Safety Law. According to the provisions of Item (13) of Paragraph 1 of Article 126 of People’s Republic of China (PRC) Food Safety Law, it is ordered to make corrections and give a warning.

At the same time, according to the provisions of Article 26 of the Measures for the Supervision and Administration of Food Safety in Online Catering Services, the online business activities of the enterprise on the ordering platform were immediately stopped.

13. Beijing Pizza Hut Pizza Co., Ltd. Wudaokou Restaurant

(Signboard name: Pizza Hut)

There is a problem that the kitchen environment is unclean, which violates the provisions of Item (1) of Paragraph 1 of Article 33 of People’s Republic of China (PRC) Food Safety Law. According to the provisions of Item (13) of Paragraph 1 of Article 126 of People’s Republic of China (PRC) Food Safety Law, it is ordered to make corrections and give a warning.

At the same time, according to the provisions of Article 26 of the Measures for the Supervision and Administration of Food Safety in Online Catering Services, the online business activities of the enterprise on the ordering platform were immediately stopped.

14. Shuangqing Road Restaurant of Beijing Pizza Hut Pizza Co., Ltd.

(Signboard name: Pizza Hut)

There is a problem that the kitchen environment is unclean, which violates the provisions of Item (1) of Paragraph 1 of Article 33 of People’s Republic of China (PRC) Food Safety Law. According to the provisions of Item (13) of Paragraph 1 of Article 126 of People’s Republic of China (PRC) Food Safety Law, it is ordered to make corrections and give a warning.

At the same time, according to the provisions of Article 26 of the Measures for the Supervision and Administration of Food Safety in Online Catering Services, the online business activities of the enterprise on the ordering platform were immediately stopped.

15. Beijing Pizza Hut Pizza Co., Ltd. Weigongcun Restaurant

(Signboard name: Pizza Hut)

The suspected use of food raw materials beyond the shelf life violated the provisions of Item (3) of Paragraph 1 of Article 34 of the Food Safety Law of People’s Republic of China (PRC), and was put on file for investigation.

At the same time, according to the provisions of Article 26 of the Measures for the Supervision and Administration of Food Safety in Online Catering Services, the online business activities of the enterprise on the ordering platform were immediately stopped.

16. Bimai BHP Billiton (Beijing) Catering Management Co., Ltd. Haidian Branch

(Signboard name: Pizza Hut)

There is water accumulated on the floor of the decontamination room, and there is water leakage at the joint between the sewer pipe of the decontamination tank and the oil mist separator, which violates the provisions of Item (1) of Paragraph 1 of Article 33 and Item (1) of Article 56 of People’s Republic of China (PRC) Food Safety Law. According to the provisions of Item (13) and Item (5) of Paragraph 1 of Article 126 of People’s Republic of China (PRC) Food Safety Law, it is ordered to make corrections and give a warning.

At the same time, according to the provisions of Article 26 of the Measures for the Supervision and Administration of Food Safety in Online Catering Services, the online business activities of the enterprise on the ordering platform were immediately stopped.

17. Beijing Pizza Hut Pizza Co., Ltd. Baishiqiao Restaurant

(Signboard name: Pizza Hut)

There is no distinguishing mark between the container for storing garbage (egg shells) and the food container on the operating table; Tableware to be used after disinfection is stored without cleaning facilities, which violates the provisions of Paragraph 1 of Article 33 and Item 5 of Paragraph 1 of Article 33 of People’s Republic of China (PRC) Food Safety Law. According to the provisions of Regulations for the Implementation of People’s Republic of China (PRC) Food Safety Law, Article 70, Paragraph 1 of Article 126 and Item 5 of Paragraph 1 of Article 126 of People’s Republic of China (PRC) Food Safety Law, it shall be ordered to make corrections and given a warning.

At the same time, according to the provisions of Article 26 of the Measures for the Supervision and Administration of Food Safety in Online Catering Services, the online business activities of the enterprise on the ordering platform were immediately stopped.

18. Beijing Pizza Hut Pizza Co., Ltd. Space Bridge Restaurant

(Signboard name: Pizza Hut)

There is no distinguishing mark between the container for storing garbage (waste scraps) in the cold dish room and the food container; Tableware to be used after disinfection is stored without cleaning facilities, which violates the provisions of Paragraph 1 of Article 33 and Item 5 of Paragraph 1 of Article 33 of People’s Republic of China (PRC) Food Safety Law. According to the provisions of Regulations for the Implementation of People’s Republic of China (PRC) Food Safety Law, Article 70, Paragraph 1 of Article 126 and Item 5 of Paragraph 1 of Article 126 of People’s Republic of China (PRC) Food Safety Law, it shall be ordered to make corrections and given a warning.

At the same time, according to the provisions of Article 26 of the Measures for the Supervision and Administration of Food Safety in Online Catering Services, the online business activities of the enterprise on the ordering platform were immediately stopped.

Original Zhang Yuanyuan traces back to Shanghai

editorial comment/note

No.27 on the Bund, where Miss Li Wang in Blossoms Shanghai struggled, is now No.27 on Zhongshan East 1st Road. Old Shanghai used to call it Foreign Trade Building. This can be said to be the starting point of Shanghai’s foreign trade economy since the founding of New China. The "SFTC" logo in the play is still in use today, and this situation has made many "old foreign traders" dream and have full memories. In this issue, Xiaobian takes you to find the map imprint of this place where opportunities and challenges coexist in Shanghai in the 1990s.

01

Historical evolution of foreign trade building

In 1843

Jardine Matheson, founded in Guangzhou, came to Shanghai to open a branch.

In 1844

Jardine Matheson got the No.1 Land Certificate of British Concession (No.27 Bund) and built an English village-style two-story double-room office building.

In 1861

Jardine Matheson demolished the old house and rebuilt a new building, and built a 15-bay, three-storey brick-wood structure with four slopes facing the Bund, which was the largest building in Shanghai Bund complex at that time.

In 1920

Jardine Matheson was rebuilt again, designed by Si Jiusheng and constructed by Chinese businessman Yuchangtai Construction Factory.

In 1922

Jardine Matheson New Building is completed, which is a six-story reinforced concrete frame structure building with the appearance of imitating the English Renaissance architecture style, ranking second in the whole Bund complex.

1955

Jardine Matheson Building was nationalized, and Shanghai Foreign Trade Bureau was stationed. This building is called Foreign Trade Building.

1979

Shanghai Foreign Trade Corporation was established in the Foreign Trade Building.

1988

In order to meet the needs of the reform of foreign trade system, Shanghai Foreign Trade Corporation was spun off to form Shanghai Foreign Trade Company, which was one of the largest local foreign trade enterprises in China at that time.

In 2007

The property right of the foreign trade building belongs to Shanghai Jiushi (Group) Co., Ltd., and the building repair project was started.

In 2009

Roosevelt residence stationed in the building.

the year of 2018

Shanghai Jiushi Art Museum settled in the building.

02

Establishment of foreign trade center

After the Opium War, Shanghai was forced to open in the 23rd year of Daoguang (1843). Businessman George Smith reported to the British government that "compared with Guangzhou, the price of raw silk tea and other local products purchased by Europeans in Shanghai is at least 10% cheaper". British consul Alcock (R.) also estimated in the 27th year of Daoguang (1847): "Exporting raw silk directly from Shanghai saves at least 35-40% freight compared with re-export in Guangzhou". As a result, the British and American foreign firms originally stationed in Guangzhou quickly set up branches in Shanghai, and merchant ships from various countries arrived in Shanghai directly, and a large number of foreign businessmen poured in, and Shanghai began to have direct business contacts with Europe and the United States. With the geographical advantage of sitting at the intersection of the mouth of the Yangtze River and the center of China coast, Shanghai’s foreign trade has sprung up suddenly, and its status is improving day by day compared with other ports. For example, in the 24th year of Daoguang (1844), only 2% of the tea was exported from Shanghai and 98% from Guangzhou. Just six years later, in the thirty years of Daoguang (1850), the proportion of Shanghai rose to 44%, while that of Guangzhou dropped to 23%. In the 26th year of Daoguang (1856), the export of raw silk in Shanghai was 4.27 times that in Guangzhou. Of course, the sharp rise of Shanghai’s foreign trade is also due to the fact that as a treaty port, foreign businessmen enjoy many privileges. Such as: renting land to build a house, renting a house to set up a stack; Going deep into the mainland for trade and navigation; Participate in agreed tariffs and be sheltered by consular jurisdiction. The foreign taxation department also seized the actual control right of Jiang Customs. According to statistics, ten years after Shanghai opened its port, that is, three years after Xianfeng (1853),The value of imports and exports to Britain has reached 17.2 million US dollars, exceeding Guangzhou’s 10.5 million US dollars. As a result, the center of China’s foreign trade shifted from Guangzhou to Shanghai.

Panorama of the Bund in 1849

(Selected from 1855 Shanghai British Concession Plan)

In front of Yihe foreign firm building in the middle of 19th century.

In 1861, the second generation building of Yihe foreign firm was the largest building in the Bund complex in Shanghai at that time.

The foreign trade building No.27 on the Bund used to be the famous Jardine, Matheson & Co.. The founder, Dr.William Jardine, was a doctor of the East India Company on the cargo ship between Guangzhou and Britain, and was familiar with the situation in China before the Opium War. In July, 1832, he founded this foreign firm in partnership with businessman James William James Matheson in Guangzhou. In 1843, Jardine Matheson came to Shanghai to open a branch. The following year, Jardine Matheson got the No.1 land certificate of British Concession (No.27 Bund) and built an English village-style two-story double-room office building. In 1861, Jardine Matheson demolished the old house and rebuilt a new building, and built a 15-bay, three-storey brick-wood four-slope-top building facing the Bund, which was the largest building in the Bund complex in Shanghai at that time and had a magnificent porch with columns.

03

The charm of the new building of "the king of foreign firms"

The third generation Yihe foreign firm building completed in 1922.

1917 Shanghai British Concession Sub-map

1926 public concession

Central district map

Turn the phone counterclockwise by 90 degrees to view it horizontally.

Panorama of the Bund in 1932

(Selected from The Latest Map of Shanghai in 1932)

After entering the 20th century, a new round of renovation and expansion of old buildings on the Bund has started, and Jardine Matheson is no exception. In 1920, Yihe foreign firm was rebuilt again, designed by Si Jiusheng foreign firm and constructed by Chinese businessman Yuchangtai Construction Factory. Two years later, a new six-story building with an area of 2,100 square meters and a building area of 14,300 square meters was completed. The new building is dignified and elegant in appearance, complete in layout, exquisite in materials and beautifully decorated, and its building surface facing the Huangpu River is more than 50 meters wide, ranking second in the whole Bund complex. The appearance of the building imitates the architectural style of the British Renaissance, with a reinforced concrete frame structure. The exterior wall of the whole building is built of granite, and the first and second floors are roughly chiseled with granite. The entrance of the gate is made of stone steps, and the copper-clad gate has a pair of wall lamps on both sides. In the middle of the third to fifth floors, there are four marble Corinthian columns, the bottom of which is square, with balconies and stone railings between the columns. There are all kinds of pumps, generators and water boilers in the building, which shows Jardine’s identity and financial resources and is worthy of the nickname of "the king of foreign firms".

1947 Shanghaihao Road

Catalogue-Figure 3

Heavy traffic in front of Jardine Matheson Building in 1948

When the Pacific War broke out in 1941, Jardine Matheson was taken over by Mitsui Corporation of Japan. Business resumed in 1946, but the business was not as prosperous as before, so the building was rented out to other organizations, such as Changxing Shipping Company, overseas airlines and Hong Kong Airlines. There are also institutions such as the First Class business counselor of the British Embassy, the Financial Counsellor and the Information Office, which also operate here.

04

Anchorage place for foreign trade economy to take off

After the liberation of Shanghai, Jardine Matheson’s business became increasingly cold. In 1955, the building was nationalized. Since then, the Shanghai Foreign Trade Bureau has been stationed, and this building is affectionately called the Foreign Trade Building. It can be said that Shanghai’s foreign trade economy took off from here.

In December 1979, Shanghai Foreign Trade Corporation was established. In January 1988, in order to meet the needs of foreign trade system reform, with the approval of the former Ministry of Foreign Trade and Economic Cooperation of the People’s Republic of China, Shanghai Foreign Trade Corporation was split and established as Shanghai Foreign Trade Company.

The area in front of the Bund Foreign Trade Building in 1976

Foreign trade building period gate

1989 Shanghai Commercial Atlas-Figure 1

In 1990, Shanghai became a key area of opening to the outside world, especially foreign economic and trade, which opened a rapid development model. The business of Shanghai Foreign Trade Company developed rapidly, and it was once one of the local foreign trade enterprises with the largest import and export volume in China.

From 2007 to 2014, Building No.27 on the Bund was completely protected and renovated, and became a comprehensive building integrating office, business and catering functions. The property right of the building belongs to Shanghai Jiushi (Group) Co., Ltd. At the end of 2009, the senior mansion under the Roosevelt family of the United States entered here, and the luxurious temperament filled the whole old house. In 2018, Shanghai Jiushi Art Museum settled here, and art took root in this century-old building.

Turn the phone counterclockwise by 90 degrees to view it horizontally.

Panorama of 2021 Bund

Panorama of the building

Main entrance of building

Building interior

Overlooking the roof

05

Cross-border Integration of Surveying and Mapping and Cultural Protection

Finally, there is an episode. In 1983, in order to alleviate the shortage of office space, the housing management department added two floors to the top of the foreign trade building, which lost the original style of the top of the building. At that time, the building was not included in the cultural relics protection unit, which was a pity.

Wenbao nameplate

Excellent historical buildings and cultural relics protection units, bearing people’s memories and inheriting the urban context, are an important part of urban cultural soft power. At present, in addition to the original building archives drawings and other materials, through advanced mapping technologies such as 3D laser scanning and UAV remote sensing, a "digital real 3D file" with vivid visual expression can be established, which can provide a powerful working basis and intelligent tools for the restoration and cultural communication of historical buildings and cultural relics protection units, and realize the cross-border integration of surveying and mapping and cultural preservation through the fine, structured and objectified data construction of geographical entities and continuous spaces.

The roof overlooks Lujiazui.

References:

Shanghai Foreign Economic and Trade Journal

The story of an old house in Shanghai

Dictionary of Foreign Industrial and Commercial Enterprises in China

The Shanghai Story

Shanghai surveying and mapping academy

Map culture brand

"Map Back to Shanghai" Map R&D Team

Album planning Xin Jing

Executive Editor Qiao Yuxiao

Characters and Zhang Yuanyuan

Map Jing Ying He Peishi

Information Zhang Yuanyuan Ye Cao Xin Jing

Review the manuscript.

Original title: Flower Album No.3: Map Imprint of Foreign Trade Building

Read the original text

　　□ Our reporter Wang Chun

　　□ Our correspondent Wu You Jiang Jie

　　Recently, the Education Bureau of Ningbo City, Zhejiang Province issued an announcement on soliciting opinions on the implementation measures for the withdrawal mechanism of teachers in primary and secondary schools (kindergartens) in Ningbo (draft for comments). The core essence is "to quit the teachers who fail to take up their posts, fail to pass the examination, violate the teachers’ ethics or are incompetent (insist) in teaching posts for other reasons."

　　A stone stirs up a thousand waves. The solicitation of opinions triggered a heated discussion in the society. Many netizens commented that this move would break the tenure system and teachers would no longer be "iron rice bowls".

　　In fact, this move by Ningbo Education Bureau is not the first, and several withdrawal situations mentioned in the opinion draft are those who have long been qualified as "unqualified teachers’ morality" by the Ministry of Education. At the same time, the opinion draft puts forward that "strictly implement the system of prohibiting criminals from working, purify the campus environment and effectively protect minors", which is an extension and landing of the idea of "Opinions on Implementing the System of Prohibiting Working" issued by the Supreme People’s Court, the Supreme People’s Procuratorate and the Ministry of Education.

　　The reporter of "Rule of Law Daily" noticed that building a firewall of rule of law for the healthy growth of minors is an area deeply cultivated by the procuratorial organs in Ningbo in recent years. Its joint education, public security and other departments have implemented detailed relevant systems, forming a strong synergy to protect minors in the city.

　　Pre-query of illegal behavior

　　Intercept potential risks on campus

　　In the exposure draft, the reporter saw: "Teachers who are punished by public security management or sentenced to punishment according to law for sexual assault, abuse, trafficking, violent injury, indecency, drug abuse, prostitution, whoring, gambling and other illegal and criminal acts that may endanger students’ physical and mental health should be dismissed by the school."

　　The basis of this work is the "Inquiring Methods of Criminal Records of Sexual Offences of Employees in Close Contact with Minors in Ningbo" (hereinafter referred to as "the Measures") issued by Ningbo Municipal People’s Procuratorate in December 2019 in conjunction with 12 units including Ningbo Communist Youth League Committee, Municipal Public Security Bureau, Municipal Intermediate People’s Court, Municipal Education Bureau and Civil Affairs Bureau. The Measures was formally implemented on January 1, 2020.

　　The "Measures" propose that close contact with the minor industry includes units, organizations and institutions that have special responsibilities such as guardianship, education, training, rescue, nursing and medical care for minors; Industry personnel include teachers, trainers, coaches, nurses, doctors and other staff who have special responsibilities directly to minors, as well as other staff who are in close contact with minors to facilitate their work.

　　According to statistics, since the implementation of the Measures, Ningbo has inquired about nearly 130,000 people, including on-the-job teaching staff and teachers of training institutions, and found that 12 people have criminal records. The procuratorial organs in Ningbo issued procuratorial suggestions to functional departments and adopted them, effectively blocking the potential risks of campus safety and promoting the improvement of campus safety prevention and control construction.

　　In May, 2020, the People’s Procuratorate of Yuyao found that one of the 23 new recruits who applied for employment in a school in Yuyao had an administrative punishment record for molesting students.

　　After preliminary investigation, Yuyao City Procuratorate immediately obtained its administrative punishment decision, personal resume, application registration form and other related materials, and quickly found out that the person had been administratively punished for molesting two underage girls during his tenure at a school outside Yuyao City.

　　"After discovering this clue, in view of the problem that the education authorities failed to revoke the teacher qualification certificate in time after the person was administratively punished, we issued a procuratorial suggestion to the Ningbo Municipal Education Bureau through the Ningbo Procuratorate, suggesting that it urge the education bureau of a certain district in Ningbo to revoke the teacher qualification certificate of this person." The prosecutor in charge said that at the same time, clues were transferred to the problem that the public security organs imposed too light administrative punishment on the personnel. At present, the person was sentenced to fixed-term imprisonment according to law for child molestation.

　　Implement the mandatory reporting system

　　Build a protective wall for students

　　In a case of alleged indecency recently handled by the People’s Procuratorate of Xiangshan County, Ningbo City, the suspect was prosecuted and the class teacher was held accountable for failing to fulfill the mandatory reporting system.

　　One day in March 2022, five female students from a primary school in Xiangshan County walked into a nearby police station to report that they had been molested by their teacher Hu Moumou. The juvenile prosecutor of Xiangshan County Procuratorate quickly rushed to the police station and intervened in the case in advance.

　　From the facts told by the female students, the prosecutor caught that the class teacher and the school where she works may have failed to fulfill the compulsory reporting obligation, and guided the public security organs to seize the obscene written materials written by the victims at the first time. After finding out the facts, Xiangshan County Procuratorate filed a public prosecution against Hu Moumou for allegedly molesting children, and the court sentenced him to 12 years in prison.

　　Although the case has been completed, the prosecutor’s physical and mental protection for minors has continued. On March 24th, Xiangshan County Procuratorate issued a procuratorial proposal, urging the education department to give corresponding punishment to the teachers who failed to fulfill the compulsory reporting obligations and the schools where they work, and requiring the education department to include the implementation of the compulsory reporting system in the annual assessment of schools. The rewards and punishments must be clearly defined in the detailed rules and the relevant responsibilities must be implemented to people. The education department attached great importance to the procuratorial proposal, specially convened a party committee to discuss the matter, adjusted the assessment indicators of the school’s developmental management by objectives within one week, and added "schools that did not incorporate the mandatory reporting system into the assessment indicators of the management by objectives, and implemented a one-vote veto system in the annual assessment" in the "veto item".

　　At the initiative of the procuratorial organs, all the teachers and staff of primary and secondary schools in Xiangshan County signed a total of 9142 letters of commitment to fulfill the obligation of compulsory reporting, ensuring that the compulsory reporting system was implemented. In May 2022, the Commission for Discipline Inspection and the Education Department respectively imposed disciplinary and political sanctions on the relevant responsible personnel.

　　In response to the social management loopholes in the protection of minors found in the handling of cases, Xiangshan County Procuratorate, together with the county public security bureau and the county education bureau, issued the "Detailed Rules for the Implementation of the Compulsory Reporting System for Infringement of Minors in Xiangshan County (for Trial Implementation)", taking "three aspects (full investigation of the compulsory reporting of sexual assault cases, full coverage of the signing of the commitment letter of the compulsory reporting system, and full inclusion of the compulsory reporting system in the assessment)" as the starting point, to promote the implementation of the compulsory reporting system and build a protective wall to prevent minors from being infringed.

　　Go into the campus and strengthen the popularization of law

　　Improve the quality and effectiveness of judicial protection

　　In Yinzhou District, Ningbo City, there is an unchecked team of "Seven-color Flowers". At present, seven members are all women, and they strive to bloom and dispel the haze in children’s hearts.

　　Starting from the physical and mental characteristics of minors, the "seven-color flower" unchecked team pioneered a one-stop place and case-handling mode of "integration of prosecutors and police and cooperation between prosecutors and doctors" in the country. The environment of the "one-stop" protection workstation for minors in the hospital is secret and warm, and the resources of all parties are fully utilized to realize the one-time inquiry, evidence collection and inspection of minor victims, so as to avoid "secondary harm".

　　In March, 2021, Ningbo Procuratorate, together with seven units including Ningbo Insurance Office, Municipal Public Security Bureau and Municipal Health and Health Commission, explored the mode of "cooperation between doctors and prosecutors", using the law enforcement case management center of public security organs to open up special case-handling areas, designate special case-handling personnel, implement special rescue teams, and complete the inquiry, physical examination and psychological counseling of underage victims in one stop. At present, the city has built nine "one-stop" protection centers for handling cases.

　　The procuratorial organs at the two levels in Ningbo adopt the principle of minimum tolerance and maximum protection against minors, and accurately and effectively punish crimes against minors. According to statistics, since 2020, the procuratorial organs in Ningbo have approved the arrest of 505 suspects and prosecuted 646 people.

　　At the same time, the procuratorial organs in Ningbo went into the campus to popularize the law and enhance the awareness of the rule of law among minors.

　　It is reported that 178 procuratorial police officers, including 11 chief procurators, have been employed as vice presidents of the rule of law in the procuratorial organs of Ningbo City and conducted publicity on the rule of law. Since 2021, more than 622 lectures on the rule of law with various forms and rich contents have been held online and offline, covering more than 210,000 parents of teachers and students, which has enhanced the concept of the rule of law of teachers and students at school.

　　According to the relevant person in charge of the Ningbo Procuratorate, Ningbo has conscientiously implemented the "No.1 Procuratorial Proposal" in the procuratorial work of minors, and under the guidance of the concept of maximizing the interests of minors, it has paid equal attention to handling cases, supervision, prevention and education, combined punishment with assistance and education, organically integrated protection, education and control, and continuously promoted the two-way, comprehensive and comprehensive judicial protection of minors. At the same time, it has adhered to the combination of specialized handling cases and socialized protection, and actively promoted the systematic support of social support.

Ah, I’m holding back everything.

Sir, just put it here: it must be the best new fan in October!

Open your mouth and eat Amway:

Ranking of Kings

Wang Yun-yi, Wang Yun-yi, Wang Yun-yi

Douban 9.7, the new fan with the highest score.

The 10th anniversary of Hegemony Society (Wit Studio Company of Japan).

What is a hegemonic society?

The production company of "The Attack Giant" (the first three seasons). Sales once occupied the company’s first place, so it was nicknamed "hegemony".

Based on the popular comic book of the same name "The Ranking of Kings".

Once the Japanese media gave this cartoon a reputation:

"A cartoon that adults will definitely cry when they read 40 pages."

But …

Before 40 pages, before the first frame, you may be crying first.

This is also the most unique place of "Kings Ranking"-painting style.

After you have seen all kinds of enchanting and complicated painting styles, it returns to the most 2D and concise fairy tale style.

Not only the style of painting, but also the characters and stories are absolutely solid.

Six months, 23 episodes.

The first episode, more than 20 minutes, has been clear and refreshing to establish a good world outlook!

More importantly.

In just one episode, you will fall in love with this mini, timid and the most failed prince in history-Poggi.

A lot of mom powder is already on the way.

He is the eldest prince of the kingdom ruled by King Perth, who ranks seventh among the kings.

What is the "ranking of kings"?

Even the king should make a list to see who has more knights, who has a vast territory and whose city is more prosperous.

Since Poggi’s father ranked seventh, it seems that he is a hot-blooded fan. Give it to his son to complete the counterattack?

Think too much.

This prince is outrageous.

Poggi didn’t use wisdom and courage to deal with robbers.

But … humility.

The robber said, since you have no money, take off your clothes and give them to me.

The prince just dripped naked.

The robber asked him to hand in valuable clothes at the same time tomorrow.

Poggi also happily accepted!

The next day, Poggi did come, still wearing the most distinguished and valuable clothes.

Come back on the third day, come back on the fourth day, and wear the most valuable clothes to "take off" the robbers every day.

Look at Poggi’s father.

The heroic retainer around him is only the size of his arm.

He once beat away the monster with his bare hands and won back peace for the people all over the world.

You tell me, this TM ranks seventh? ? ?

The prince was stripped naked by robbers, so he had to walk naked in the street.

Born with hearing problems, he has obstacles in expression, and he still looks "stupid" and can’t even hold a sword neatly.

No one thinks that Poggi is a justified first prince, let alone the material for a future king.

People in the palace secretly mocked him, even the common people laughed at him.

With such a prince, what should this country do in the future?

Does Boji really don’t understand these taunts and don’t mind?

You can tell by the expression.

Sweat is all over my face, and my face is red, but nothing can be expressed.

What’s even more worrying is that.

In the empty room, he finally vented his emotions with ease.

Look at the angle of this lens, it has never been aimed at Poggi’s wronged face.

When I cry, I only see the back of my tears and the drops of tears that fall.

Poggi didn’t want anyone to know his weakness.

He has a dream to be the number one king.

So he suffered silently.

The flashbacks at the beginning of the film have already explained everything.

On the bed of her dead mother, her mother comforted the bullied prince.

Make an agreement between them:

Overcome many unpleasant things and become the greatest king in the world.

Of course, in order to realize the agreement with my mother, it is not enough to be stubborn only if you know it.

There is pressure from father and stepmother, and there is pressure from people.

There is also a competitor who everyone thinks is the most suitable to be king:

Bigger and stronger than him, he defeated a team of Prince Dada by himself.

Poggi actually has a killer that no one knows.

At the end of the first episode, the initial account has been completed.

Poggi declared war on Prince Dada.

Is it time to see a joke?

Poggi output is not good, but the passive bonus is high.

Lightweight, agile, good at "avoiding" tactics.

No matter where the opponent attacks, he can easily get out of the way.

When the other person becomes angry from embarrassment, find the right opportunity to hit him head on.

It can be seen that "King Ranking" is an aerial fantasy inspirational fan.

There are no absolute bad guys in it.

Only the contrast is cute and the warmth is cured.

So, why do adults "burst into tears after reading 40 pages?"

Everyone saw themselves from Poggi.

Can kindness overcome everything?

It seems that the adult world does not recognize it.

There was something I wanted to do, but I soon gave up when I was hit by reality.

The comic author, Kusuke Shirakawa, was once such an "adult".

I was determined to be a cartoonist since I was a child, but I couldn’t bear the pressure of serializing cartoons after I entered the business. Like most people, I worked as an office worker for 20 years.

After many years, I still haven’t forgotten the dream of cartoonists.

At the age of 43, he made his official debut in middle age, created "The Rank of Kings" and submitted it to the website.

"King Rank" won various comic awards, the comic version was translated into many languages, and the cartoon version we are seeing now.

His story reminds Sir of a clip in the film:

The prince walked naked in the street without fear.

Adults are whispering.

Children will walk up to them aboveboard and ask, "Why don’t you get dressed?"

The prince can’t talk

What’s his inner answer?

Sir knows that you can’t wait to talk about the emperor’s new clothes.

But in this world that only belongs to children, we are allowed to have another answer:

"Why don’t you get dressed?"

"Because my clothes are gone."

The picture in this article comes from the Internet.

Editor’s Assistant: Ozu Yasujiro